Pretoria: Specialist: Design Learning Solutions

Furthermore, the Specialist will be responsible for designing and developing high quality and effective learning solutions, using a variety of media. Key Performance Areas Facilitate Skills Development Detailed Description (INPUT) Conduct training needs analysis by engaging the business Consolidate and analyse Personal Development Plans and information obtained from the business Rank identified training needs per order of priority (as informed by business plan) Verify the consolidated training needs with business unit Draw up costed training plan/work place skills plan Consolidate cost implications of training interventions Engage business unit on priorities and recommend which interventions are suitable Facilitate skills development in accordance with policies, procedures and legal requirements KPI (OUTPUT Personal Development Plans collated and translated to training interventions Effective divisional training plans Accurate training matrices Provide Assistance in the Development of L & D Strategy Detailed Description (INPUT) Assist in developing a Talent Management framework in alignment with strategic objectives of the The comapny that will identify high potential individuals through applying an appropriate Talent Management methodology; Introduce a Talent Mobility framework in the The comapny Align training & development interventions with developmental needs e.g. leadership development Align training & development interventions with the strategic goals of the P & C Strategy Provide support to the Head: Learning and Development Academy to implement the approved strategy through the development of an annual plan Identify and design training and development interventions, for example: o Induction o Performance Management o Technical Skills o Any other training as required by the business from time to time Contribute to the review, design and implementation of Talent and Learning and Development Policies Develop policies in alignment with The comapnys strategic objectives, relevant legislation, Talent Management and Learning and Development Strategy and P & C processes KPI (OUTPUT) Implementation and monitoring of a workable Talent Management strategy and implementation plan for the Bank to support and meet capacity and skills requirements Implemented training interventions as per identified needs Up-to-date L&D policies Compile Reports Detailed Description (INPUT) Submit monthly training report and statistics for reporting purposes to relevant stakeholders (Head: Learning & Development Academy, Chief People & Culture Officer, Exco and Board) Compile reports as and when requested by the business Collect the required data from all relevant sources Verify the data to ensure that only applicable data is utilised Collate the data into the required format for producing the report Generate the report utilising the information in accordance with policies and procedures Make recommendations in accordance with the information at hand Submit the report to Line Manager for approval Distribute the report to the relevant role players Archive the report for future reference purposes Compile the report in accordance with policies, procedures and legal requirements Compile the report within the allocated time frame KPI (OUTPUT) Accurate, timely reports as required by various stakeholders Proper quality of analysis and feedback regarding reports and their meaning to the business Adherence to policies and procedures Maintain Relationships Detailed Description (INPUT Introduce concept of knowledge sharing, especially in areas of technical competencies and capabilities Identify the relevant role players in accordance with business requirements and dependencies: o Universities and other learning institutions o Service providers o Interns and learners o Internal staff members Meetings with the role players to discuss the roles and responsibilities and possible areas of cooperation, improvement and conflict Obtain mutual agreement on the resolution of issues, meetings required and the delivery of inter-dependent outputs and results Agree to the expected outcomes from each party Monitor the performance of all relevant role players continuously to ensure that the agreements are honoured Inform the relevant role players of the outcomes, deviations and actions required Implement continuous follow-up to ensure that the relationship is maintained Compile a database indicating the role players, expected outputs, contact details Maintain the relationship database to ensure relevancy and currency Document the interaction with the relevant role players for future reference purposes Submit the documentation for archiving in the document management system Manage relationships in accordance with policies, procedures and legal requirements Manage relationships within the allocated time frame KPI (OUTPUT) Quality of relationships with stakeholders, as evidenced through stakeholder feedback Attendance of regular meetings with stakeholders for feedback and updates Quality of advice and expertise provided to business unit stakeholders (Learning Consultation) Facilitate Training & Development Programme Detailed Description (INPUT) Develop learning programme to address the business needs and in alignment with the Talent Management and Learning and Development Strategy Facilitate learning programmes Develop a Leadership Development bench strength Assess and evaluate learning programme: o Conduct learner assessments o Conduct impact assessment on T&D programmes Evaluate the transfer of learning Compile training evaluation/impact report and submit to Line Manager for approval Update programmes accordingly Develop training and development evaluation instruments Facilitate training & development programmes in accordance with policies, procedures and legal requirements Facilitate training & development programmes within the allocated time frame KPI (OUTPUT) Facilitated learning programmes as per required programmes and plans Quality of training programme evaluation Model for effective transfer of learning Effectiveness of evaluation instruments Facilitated training and development programmes as per requirements and plans Adherence to programme principles and policies Implement and Administer a Learner Management System Detailed Description (INPUT) Manage Learner Management System (LMS) introduction as a project from research phase to full implementation Develop and design workflows and processes for implementation of Learner Management System (LMS) in line with Learning & Development Strategy Actively market LMS for full uptake across all divisions of the bank Ensure integration of LMS with other enterprise-level systems used in the Learning & Development function, as well as the greater People & Culture discipline of the bank Maximise utilization of LMS in terms of learner enrolment figures Provide the technical and functional support in the daily operations of the enterprise level LMS, and tools to support the development and delivery of learning content Provide guidance on new development tools and interface design Assess and select new training materials, including educational software for continuous development of LMS Update course and learner information for generation of system reports Provide LMS reports as required by various stakeholders KPI (OUTPUT) Implemented Learner Management System (LMS) Fully-functional, user-friendly LMS Full utilization of LMS Updated learning content on LMS Usability of LMS Updated LMS reports LMS query resolution Turnaround times on LMS queries Design training curricula and training programmes Detailed Description (INPUT) Detailed Description (INPUT) Evaluate needs and develop new training materials and / or revise current materials to ensure company, learning audience and group training needs are met. Evaluate training methodology and provide recommendations for appropriate solutions when necessary. Interact with subject matter experts to develop specifications for content of courses. State instructional end-goals and create content that matches them Visualize instructional graphics, the user interface and the finished product Conduct instructional research and analysis on learners and contexts Apply tested instructional design theories, practice and methods Provide exercises and activities that enhance the learning process Determine the effectiveness of training programs by assessing training evaluation data and develop recommendations to enhance the effectiveness Create engaging learning activities and compelling course content that enhances retention and transfer Create supporting material/media (audio, video, simulations, role plays, games etc.) Decide on the criteria used to judge learners performance and develop assessment instruments Maintain project documentation and course folders Create customized web-based instructional elements, and manage online course development. Provide design and production assistance expertise in the development of electronic delivery methods. Consult with stakeholders on optimal design of online courses and/or programs and effective uses of multimedia for instruction. Manage training course development projects from inception to completion Maintain project documentation and course folders Design and supervise production of learning objects in a variety of formats including print, graphics, audio, video, and animation technologies to support online coursework and program Research and evaluate new and emerging instructional and web technologies to enhance learning Deploy learning courses by collaborating between business partners to ensure that learning is scheduled, tracked and reported KPI (OUTPUT) Quality of training material developed Relationships with stakeholders Relevance of training paths and applicable training curricula Appropriate training content developed Adherence to policies and procedures Adherence to set programme timeframes Delivery of online learning content Preferred Minimum Education and Experience A graduate qualification in Human Resources with specialisation in Learning and Development or Training Experience with Bankseta and a good understanding of the Bankseta processes. A post-graduate qualification in Human Resources with specialisation in Learning & Development or Training Management ETDP (Education Training Development Practitioner) certification People & Cuulture Learning and Development Environment – Relevant experience in the Learning and Development consulting – 8 years Critical Competencies Policies and Procedures Business Environment Skills Development Curriculum Design Legislation Relevant understanding of the legislative framework for People & Culture and Skills Development Knowledge of SAP and HRIS, specifically in Learning and Development Experience in design and development of training curricula and training programmes Experience in design and development of a Learning Management System Experience with online course management tools, graphic and multimedia authoring software and website design software Consulting strategic advice experience Project Management experience Banking and/or financial sectors. Planning, including career and organisational development Knowledge of relevant legislation affecting The comapny Experience in workplace assessment: Registration as an assessor with HPCSA preferable. Knowledge of the relevant legislative framework; i.e. EEA, SDA SDLA and other relevant legislation etc Communication Computer Interpersonal Analytical Project Management Facilitation Planning Problem Solving Time Management Reporting Additional Training or Knowledge The incumbent should demonstrate the following competencies: Basic HTML and Flash programming knowledge Solid knowledge of course development software and at least one Learning Management System Visual design skills (Dreamweaver, Photoshop, Illustrator) and ability to storyboard Additional Requirements Travel as and when required Extended hours as and when required