Pretoria: Supervisor: Quality Assurance (Insurance) posted by AtripleA recruitment & temps

November 16, 2025 Jobs in Gauteng

AtripleA recruitment & temps

Gauteng

Other Insurance

Job Description

Our client in the insurance sector is looking for a Supervisor that will be responsible for the Quality Assurance process to assist in attaining the required quality monitoring and achieving set targets.

Position Description:
• Implement and monitor the QA process (Internal call centres QA)
• Conduct call assessments
• Reporting
• Trend Reviews
• Coach staff for QA/Performance improvement
• Staff training

Requirements:
• Matric
• Qualification in Call Centre Management
• RE 5
• RE 1 (advantage)
• Recognised qualification recognised by FSB
• 3 Years’ Experience in Quality Assurance in an Outbound Call Centre Sales Environment (Insurance Industry)
• 2 Years’ Call centre Supervisory experience

Safe & secure application process

Explore More Opportunities

Jobs in Pretoria

Jobs in Gauteng

Other Insurance Jobs

AtripleA recruitment & temps Jobs

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Follow up your job application with a polite email if you haven't heard back within a week.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Posted in Jobs in Gauteng, Jobs in Northern Suburbs, Jobs in Pretoria, Jobs in South Africa

Tagged AtripleA recruitment & temps, Other Insurance

Pretoria: Supervisor: Quality Assurance (Insurance) posted by AtripleA recruitment & temps

November 16, 2025 Jobs in Gauteng

AtripleA recruitment & temps

Gauteng

Other Insurance

Job Description

Our client in the insurance sector is looking for a Supervisor that will be responsible for the Quality Assurance process to assist in attaining the required quality monitoring and achieving set targets.

Position Description:
• Implement and monitor the QA process (Internal call centres QA)
• Conduct call assessments
• Reporting
• Trend Reviews
• Coach staff for QA/Performance improvement
• Staff training

Requirements:
• Matric
• Qualification in Call Centre Management
• RE 5
• RE 1 (advantage)
• Recognised qualification recognised by FSB
• 3 Years’ Experience in Quality Assurance in an Outbound Call Centre Sales Environment (Insurance Industry)
• 2 Years’ Call centre Supervisory experience

Safe & secure application process

Explore More Opportunities

Jobs in Pretoria

Jobs in Gauteng

Other Insurance Jobs

AtripleA recruitment & temps Jobs

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Job Seeker Tip

Always arrive 10-15 minutes early for interviews to show punctuality and reliability.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Posted in Jobs in Gauteng, Jobs in Northern Suburbs, Jobs in Pretoria, Jobs in South Africa

Tagged AtripleA recruitment & temps, Other Insurance

Pretoria: Supervisor: Quality Assurance (Insurance) posted by AtripleA recruitment & temps

November 16, 2025 Jobs in Gauteng

AtripleA recruitment & temps

Gauteng

Other Insurance

Job Description

Our client in the insurance sector is looking for a Supervisor that will be responsible for the Quality Assurance process to assist in attaining the required quality monitoring and achieving set targets.

Position Description:
• Implement and monitor the QA process (Internal call centres QA)
• Conduct call assessments
• Reporting
• Trend Reviews
• Coach staff for QA/Performance improvement
• Staff training

Requirements:
• Matric
• Qualification in Call Centre Management
• RE 5
• RE 1
• Recognised qualification recognised by FSB
• 3 Years’ Experience in Quality Assurance in an Outbound Call Centre Sales Environment (Insurance Industry)
• 2 Years’ Call centre Supervisory experience
• Experience in Category 1 (A,B,C)
• DOFA (Date of 1st appointment in the insurance industry) – All applications must be accompanied by your DOFA report from the FSB

Safe & secure application process

View Job Johannesburg: Travel Insurance Sales Consultant (Insurance) posted by AtripleA recruitment & temps

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Job Seeker Tip

Keep copies of job descriptions for positions you apply to - they're useful for interview prep.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Boksburg: Internal Sales Consultant posted by Kenesis

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Hotazel: Mine Technical Services Manager posted by Hire Resolve

Jobs in Hotazel November 20, 2025

Construction Hire Resolve Mining Other Building

Description:Hire Resolve's Client is currently looking for an experienced Mine Technical Services Manager to join their mining company based in…

Browse Employers

Job Alerts

Share this to someone who needs a job:

Posted in Jobs in Gauteng, Jobs in Northern Suburbs, Jobs in Pretoria, Jobs in South Africa

Tagged AtripleA recruitment & temps, Other Insurance