Pretoria: Supervisor: Quality Assurance (Insurance) posted by AtripleA recruitment & temps

October 22, 2025 Jobs in Gauteng

AtripleA recruitment & temps

Gauteng

Other Insurance

Job Description

Our client in the insurance sector is looking for a Supervisor that will be responsible for the Quality Assurance process to assist in attaining the required quality monitoring and achieving set targets.

Position Description:
• Implement and monitor the QA process (Internal call centres QA)
• Conduct call assessments
• Reporting
• Trend Reviews
• Coach staff for QA/Performance improvement
• Staff training

Requirements:
• Matric
• Qualification in Call Centre Management
• RE 5
• RE 1
• Recognised qualification recognised by FSB
• 3 Years’ Experience in Quality Assurance in an Outbound Call Centre Sales Environment (Insurance Industry)
• 2 Years’ Call centre Supervisory experience
• Experience in Category 1 (A,B,C)
• DOFA (Date of 1st appointment in the insurance industry) – All applications must be accompanied by your DOFA report from the FSB

Safe & secure application process

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How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

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Posted in Jobs in Gauteng, Jobs in Northern Suburbs, Jobs in Pretoria, Jobs in South Africa

Tagged AtripleA recruitment & temps, Other Insurance

Pretoria: Supervisor: Quality Assurance (Insurance) posted by AtripleA recruitment & temps

October 22, 2025 Jobs in Gauteng

AtripleA recruitment & temps

Gauteng

Other Insurance

Job Description

Our client in the insurance sector is looking for a Supervisor that will be responsible for the Quality Assurance process to assist in attaining the required quality monitoring and achieving set targets.

Position Description:
• Implement and monitor the QA process (Internal call centres QA)
• Conduct call assessments
• Reporting
• Trend Reviews
• Coach staff for QA/Performance improvement
• Staff training

Requirements:
• Matric
• Qualification in Call Centre Management
• RE 5
• RE 1 (advantage)
• Recognised qualification recognised by FSB
• 3 Years’ Experience in Quality Assurance in an Outbound Call Centre Sales Environment (Insurance Industry)
• 2 Years’ Call centre Supervisory experience

Safe & secure application process

Explore More Opportunities

Jobs in Pretoria

Jobs in Gauteng

Other Insurance Jobs

AtripleA recruitment & temps Jobs

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Job Seeker Tip

Get references ready before you need them - keep in touch with past managers and colleagues.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Posted in Jobs in Gauteng, Jobs in Northern Suburbs, Jobs in Pretoria, Jobs in South Africa

Tagged AtripleA recruitment & temps, Other Insurance

Pretoria: Supervisor: Quality Assurance (Insurance) posted by AtripleA recruitment & temps

October 22, 2025 Jobs in Gauteng

AtripleA recruitment & temps

Gauteng

Other Insurance

Job Description

Our client in the insurance sector is looking for a Supervisor that will be responsible for the Quality Assurance process to assist in attaining the required quality monitoring and achieving set targets.

Position Description:
• Implement and monitor the QA process (Internal call centres QA)
• Conduct call assessments
• Reporting
• Trend Reviews
• Coach staff for QA/Performance improvement
• Staff training

Requirements:
• Matric
• Qualification in Call Centre Management
• RE 5
• RE 1 (advantage)
• Recognised qualification recognised by FSB
• 3 Years’ Experience in Quality Assurance in an Outbound Call Centre Sales Environment (Insurance Industry)
• 2 Years’ Call centre Supervisory experience

Safe & secure application process

Explore More Opportunities

Jobs in Pretoria

Jobs in Gauteng

Other Insurance Jobs

AtripleA recruitment & temps Jobs

View Job East Rand: Technically Skilled IT Field Technician (East Rand, Johannesburg) posted by AtripleA recruitment & temps

Get Similar Job Alerts

Job Seeker Tip

Always customize your CV and cover letter for each job application. Generic applications are often ignored.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Durban Central: Structural Engineer posted by Network Finance

Jobs in Durban Area October 31, 2025

Civil Engineering Network Finance

Company and Job Description:Are you ready to engineer impactful solutions and be part of multi-disciplinary, high-profile industrial projects? We’re looking...

South Africa: Frameless Glass Installer posted by Fouche & Co Recruitment

Jobs in South Africa October 31, 2025

Engineering Management Fouche & Co Recruitment

Our client operates within the building and construction industry, specialising in frameless glass solutions. They are committed to quality craftsmanship...

Western Cape: Purchasing Co-Ordinator posted by The Talent Room

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Logistics Sales The Talent Room

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Logistics Sales Wasteplan

ResponsibilitiesKeep company vehicle clean and well maintainedAssist the Driver in completing daily vehicle checklist before departing the yardAssist the...

Browse Employers

Job Alerts

Share this to someone who needs a job:

Posted in Jobs in Gauteng, Jobs in Northern Suburbs, Jobs in Pretoria, Jobs in South Africa

Tagged AtripleA recruitment & temps, Other Insurance