Job Description
About the Role
We are seeking a skilled Technician to join our team in Pretoria, responsible for managing and maintaining digital signage systems across various client sites. The ideal candidate will possess strong technical knowledge and excellent problem-solving skills, with the ability to work independently and manage site operations.
Key Responsibilities
- Monitor and report on the operational status of all allocated screens.
- Identify and troubleshoot root causes of offline screens (hardware, network, or system-related).
- Coordinate repairs or replacements and oversee resolution processes.
- Schedule and travel to client sites where issues are reported.
- Conduct diagnostic testing and perform repairs or maintenance on-site.
- Ensure screens and systems are restored to full working condition.
- Accurately log arrival and departure times at sites via the designated app.
- Liaise with On-Site IT & Electricians
- Collaborate with on-site IT personnel and electricians to resolve complex issues.
- Clearly communicate technical requirements and findings to ensure efficient support.
- Log all communications and ensure implementation of recommended solutions.
- Record all technical issues, actions taken, and resolutions in the TechEase app.
- Maintain accurate and up-to-date issue tracking and status reporting.
- Conduct follow-up phone calls to troubleshoot and restore offline screens remotely.
- Coordinate with relevant teams to expedite issue resolution.
- Maintain and manage inventory of tools and spare parts for allocated sites.
- Ensure adequate stock levels and reorder supplies when necessary.
- Provide regular updates on technical issues, site visits, and progress.
- Communicate significant operational risks or recurring issues clearly and promptly.
- Plan efficient travel routes to maximize productivity and minimize downtime.
Requirements
- Proven senior-level field service experience
- Strong PC, hardware, and networking knowledge with troubleshooting ability
- Electrical knowledge and basic fault-finding skills
- Experience using power tools and performing installations
- Experience with digital signage or similar technical systems
Qualifications
- Valid drivers license and willingness to travel extensively to client sites
Salary & Benefits
- Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Tshwane
In the Tshwane area, the IT and computing industry is thriving, with a strong demand for skilled professionals to drive technological advancements and innovation. Typically, this field is characterized by a dynamic job market with various opportunities available across different sectors. However, it’s essential to note that the job market can fluctuate, and it’s crucial to stay adaptable and focused on continuous skill development.
When it comes to salary expectations, it’s generally common for IT and computing professionals in Tshwane to earn salaries within the range of R600 000 to R1 200 000 per annum, depending on factors such as experience, company size, industry sector, and specific job requirements. However, please note that these are broad estimates and can vary significantly based on individual circumstances. It’s also worth considering that bonuses, benefits packages, and other perks can impact overall remuneration.
Common skills required for IT and computing roles in Tshwane include proficiency in programming languages (such as Java, Python, or C++), experience with database management systems, knowledge of cloud computing platforms (like AWS or Azure), understanding of cybersecurity principles, and familiarity with Agile development methodologies. Additionally, strong analytical, problem-solving, and communication skills are often essential for success in this field.
The IT industry is a broad sector that encompasses various industries, including financial services, technology, manufacturing, and more. Commonly, these professionals work in companies operating within these sectors, as well as in government agencies and educational institutions. The demand for skilled IT professionals extends across the private and public sectors, with opportunities available at different levels of experience.
For those looking to advance their careers in IT and computing, there are many opportunities for professional development and growth. Typically, career progression paths involve taking on increasingly complex projects, leading teams, or pursuing specialized certifications (such as CompTIA or Cisco). Many organizations also offer training programs, mentorship schemes, and internal job rotations to support employee development and advancement.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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