Job Description
About the Role
The Branch Administrator role at Fidelity Services Group is a critical support function that ensures the smooth operation of our payroll and operations teams. As an Administrator, you will be responsible for providing accurate, efficient, and professional administrative support to these teams, ensuring compliance with company policies, procedures, and statutory requirements.
Key Responsibilities
- Process and verify employee hours, overtime, leave, and corrections
- Perform BPSI and daily approvals including duty rosters, overtime templates, in/out lists, and Nimbus updates
- Ensure accurate completion and submission of time books and daily reports
- Assist with NBC updates, including leave, sick leave, and bonus payouts
- Manage payroll-related queries and discrepancies in collaboration with management
- Process employee movements including new hires (OPS), terminations, and transfers
- Maintain and update employee records, staff lists, and organograms
- Assist with PSIRA documentation and ensure compliance with registration requirements
- Process UIF documentation and submissions
- Handle IOD (Injury on Duty) reporting and ensure all supporting documents are completed and submitted
- Support scheduling and staff planning across relevant branches
- Prepare and submit weekly reports to management (e.g., fines, attendance)
- Capture and process manual orders where applicable
- Share FAMS transfer details with controllers for appropriate action
- Coordinate and communicate staff-related operational matters effectively
Requirements
- Strong administrative and organizational skills
- Exceptional attention to detail and accuracy
- Excellent communication and interpersonal skills
- Ability to meet deadlines and work under pressure
- High level of confidentiality and professionalism
- Proficiency in MS Office (Excel, Word, Outlook)
Qualifications
Grade 12 (Matric) essential. Certificate or Diploma in Administration, Human Resources, or Payroll (advantageous).
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About HR & recruitment Jobs in West Johannesburg
In West Johannesburg, the Human Resources (HR) and recruitment industries are thriving, with a high demand for skilled professionals to support the growth of local businesses. Generally, this field is attractive to individuals who enjoy working in an operational capacity, developing relationships with employees and stakeholders, and driving business outcomes through effective talent management. As a result, HR and recruitment professionals can expect a rewarding career with opportunities for professional growth.
Typically, salaries for HR and recruitment roles in West Johannesburg fall within broad ranges, depending on factors such as experience, company size, and industry sector. For example, entry-level positions may range from R400 000 to R700 000 per annum, while senior roles can exceed R1 million per year. However, it’s essential to note that salaries can vary significantly, and actual figures may differ based on individual circumstances. Experience, qualifications, and performance also play a significant role in determining salary ranges.
Common skills for HR and recruitment professionals include strong communication and interpersonal skills, the ability to analyse data and make informed decisions, experience with recruitment software and technology, knowledge of employment laws and regulations, and effective problem-solving and conflict resolution skills. Additionally, a solid understanding of business operations, market trends, and industry-specific requirements is often beneficial.
The financial services sector, technology industry, manufacturing sector, and healthcare industry are among the most common sectors to employ HR and recruitment professionals in West Johannesburg. These industries require talented individuals who can navigate complex talent management issues, drive business growth through effective recruitment strategies, and foster positive employer-employee relationships.
For those seeking a career in HR or recruitment, opportunities for development exist across various levels of seniority. Typically, entry-level positions provide a solid foundation for progression into more senior roles, such as team lead or specialist, where professionals can develop expertise in specific areas, mentor junior staff, and contribute to strategic planning. As experienced professionals, they may take on leadership roles, such as director of HR or head of recruitment, where they can shape organisational policies and drive business outcomes through effective talent management strategies.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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