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Sandton: Sales Coach posted by Callforce Direct

Job Description

The Sales Coach is responsible for the overall development and performance of assigned bottom performers through facilitation. The Sales coach is responsible for identifying areas for improvement and helping to coach sales agents through supervising sales calls and discussing strengths, as well as possible areas for improvement and ensuring the bottom performers meets the required service level standards. Responsibilities: Responsible for coaching, developing, and improving the abilities of incubation agent to effectively meet performance standards that lead to their successful graduation from the incubation program. Perform monitoring sessions and other development activities such as role playing, while meeting the required daily and weekly quotas. Provide feedback through daily, weekly, and otherwise assigned reports to Management. Conduct daily, weekly, and otherwise assigned performance reviews of the bottom performers, as well as creating individual development plans where needed. Implementing Strategies to ensure 20 percent of bottom performers are meeting minimum benchmarks by required time frames. Conducting performance improvement plans for bottom performers. Motivating and inspiring bottom performers to exceed the required targets. Requirements: 1 year experience in a similar role in a call centre environment. Outbound sales experience. Excellent verbal, written and interpersonal communication skills. Outstanding customer service skills and dedication to providing exceptional customer care. Focus on quality and drive. Exceptional listening and analytical skills Solid time management skills Must adapt well to change and successfully set and adjust priorities as needed.

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About Sales Jobs in North Johannesburg

In North Johannesburg, the sales industry is generally thriving, with many multinationals and local businesses alike seeking skilled professionals to drive revenue growth and customer engagement. Typically, sales roles in this region require individuals who are well-versed in building relationships, identifying business opportunities, and closing deals. As a result, sales professionals in North Johannesburg can expect a dynamic and fast-paced work environment.

Salary ranges for sales positions in North Johannesburg are broad and can vary significantly based on factors such as experience, company size, and industry sector. Generally, salaries for entry-level sales roles typically start within the R200 000 – R300 000 per annum range, while senior sales positions can command higher figures, often between R400 000 to R600 000 per annum or more, depending on individual performance and market conditions. However, it’s essential to note that these are general estimates and actual salaries may vary widely.

Common skills required for a successful sales career in North Johannesburg include excellent communication and interpersonal skills, the ability to work under pressure, and a solid understanding of business principles. Other essential skills include product knowledge, negotiation techniques, and a strong network of contacts within the industry. Typically, sales professionals also require a high level of adaptability and resilience, as well as the ability to build rapport with diverse customer bases.

The financial services sector, technology industry, manufacturing sector, and other businesses are among the common industries that employ sales roles in North Johannesburg. These sectors often require sales professionals who can effectively communicate complex product benefits and demonstrate expertise in their field.

For those interested in pursuing a career in sales, there are various opportunities for development and growth. Typically, senior sales positions offer leadership roles, training programs, and mentorship opportunities to help individuals advance their careers. Additionally, many companies provide ongoing support and resources to help sales professionals build their skills and stay up-to-date with industry trends.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in Central Johannesburg, Jobs in North Johannesburg, Jobs in Northern Suburbs, Jobs in Sandton

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