Duties: Leadership: Manage and lead a team of technicians, service advisors, and support staff to ensure optimal performance.Customer Service: Foster strong relationships with customers, addressing queries and resolving complaints to ensure a top-tier
Search Results for: customer service support
If you have experience in delivering operational and commercial performance metrics across the business and successfully run the management of Team Managers -delivering revenue, gross margin and reached while driving and developing an effective culture tha
Job Purpose:Our client is seeking a highly skilled Digital Channels Service Manager to lead and oversee their Digital Channels service environment. The role focuses on ensuring system availability, operational integrity, and exceptional customer service de
Minimum Requirements:Strong administrative skillsExcellent communication and interpersonal skillsProficiency in Microsoft Office Suite.A self-starter with a strong work ethic and a team-oriented mindset.Online systems:Training of the new HOLO’s syste
Duties:Following up with orders and parts requirements on all current and future jobsResponsible for the total customer handling process in the service and repairs areaAchieve high level of customer satisfaction and confidence to increase loyalty and trust
Key Responsibilities:Lead a blended team of Cloud and DevOps engineers, supporting team growth and development.Oversee customer onboarding, working alongside the transition team to ensure smooth and successful integrations.Ensure SLA deliverables are met f
Key Responsibilities:Product & Technical Support: Lead efforts to provide technical support to channel partners and customers, addressing issues impacting machine performance, uptime, and technical support capability.Customer/Dealer Relationship Manage
PURPOSE:The incumbent will be responsible for the needs analysis of customer requirements, presales, solution crafting, solutions architecture, solution presentation and pricing of the proposed solutions as well as technology trend analysis and driving sol
Requirements:2-4 years working experience in a similar role.Valid Driver`s License .A+ and N+ or MCSE/MCITP.Clear understanding of office 2010/2013/2016 installation, support and maintenance is required for Windows.Office 365 setup and configure.Good under
Requirements:2-4 years working experience in a similar role.Valid Driver`s License .A+ and N+ or MCSE/MCITP.Clear understanding of office 2010/2013/2016 installation, support and maintenance is required for Windows.Office 365 setup and configure.Good under
Responsibilities: Maintain an accurate record of all of the parts in the inventory as well as doing a monthly reconciliation.Complete a full inventory count with less than a 2% variance.Process part orders internally and externally within 24 hours.Ensure t
Job Responsibilities: To achieve monthly and yearly customer targets in order to meet required profitability margins and to ensure on going sustainability for the company. To maintain current customer base and to identify new business opportuniti
Key Responsibilities:Ticket Management: Perform first triage on all logged tickets to identify and assess issues on existing and new applications. Resolve tickets quickly, understand root causes, and communicate resolutions to end users within SLA. Train u
**THIS POSITION REQUIRES A VALID DRIVERS LICENSE AND OWN VEHICLE **Our client, a leading digital marketing company specializing in customized services for both franchised and independent dealerships is known for delivering exceptional quality and support t
Key Responsibilities- Ensures that the service offering provided satisfies customers’ needs, and identifies leads across their allocated Key Account Managers Portfolios.- Resolve all enquiries or queries escalated to you by your Account Managers with
Product / Feature Team Information (if applicable)IT Service ManagementESSENTIAL SKILLS REQUIREMENTS:· Fluent English-speaking, including business reading and writing· &nb
Role: Client Liaison OfficerLocation: Linbro Park - JohannesburgDesired skills: 2-3 years of experience on administrative skillsProficiency in Advanced - MS OfficeExcellent communicational and verbal skillsExperience Required: Administration duties in
JOB DESCRIPTIONProvide customer service and IT support – remote, 1st, 2nd and 3rd line supportAssist with enterprise solutions, networks, exchange serversOversee technicians and installation on site where neededConfigure network installationsUndersta
The position is based on site start at 7am, so they will need to live in the Sandton, Parktown area.Role Description:The Support Engineer is a key part of our client’s service framework providing end to end management of tickets and service requests
Key ResponsibilitiesThe focus of the role (not limited to) general customer service queries and technical support relating to the software installation, which will entail the following support:General customer service queries and technical support relating
REQUIREMENTSMatric, proven customer support experience or experience as a Client Service RepresentativeStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to d
REQUIREMENTSGrade 12, or relevant qualification highly advantageousClear criminal recordExcellent communication in English and AfrikaansProficient in MS Office and any CRM softwareProven experience as a Sales Administrator or similar roleOnline sales exper
REQUIREMENTSGrade 12, or relevant qualification highly advantageousClear criminal recordExcellent communication in English and AfrikaansProficient in MS Office and any CRM softwareProven experience as a Sales Administrator or similar roleOnline sales exper
Customer Relationship Manager Location: Pretoria EastSalary: R20 000 p/m (negotiable)Key Purpose Statement:To ensure that the customer services agents are deployed and managed effectively in order to have the appropriate mix of skill and availability of st
Field Service EngineerLocation: PretoriaSalary: R20 000 p.m.The Field Service Engineer will be responsible for meeting and performing the daily service repair needs of the customer`s equipment and driving customer satisfaction through Service Excellence. T
Our client has a Technical Support NQF 4 for People living with Disability.Responsibilities• Learner will need to be mobile and able to physically move the devices, able to stand for long periods, if the learner is deaf, they will need to be able to l
About the job:Serve as the primary liaison between the company, and their clients or potential clients. To develop customer specific value-added services (in conjunction with the Claims Operations) and work as a customer champion ensuring that the role is
About the job:Serve as the primary liaison between the company, and their clients or potential clients. To develop customer specific value-added services (in conjunction with the Claims Operations) and work as a customer champion ensuring that the role is
Customer Success Lead: Operations (CPT/JHB Hybrid)Media/Marketing/SalesCape Town - Western Cape ~ Johannesburg - GautengENVIRONMENT: A cutting-edge Communication Solutions Platform in Stellenbosch seeks a highly skilled Customer Success Lead: Operations to
Customer Solutions Specialist - (Remote)Media/Marketing/SalesCape Town - Western CapeENVIRONMENT: A secure e-Signature platform is seeking a motivated Customer Solutions Specialist to enhance the adoption and success of their digital signing solution. Thi
Technical Support (German Speaking) (CPT - Onsite)IT - SupportCape Town - Western CapeENVIRONMENT: A Germany-based company focused on innovation-driven growth is seeking a skilled and enthusiastic Technical Support Specialist fluent in German to join their
DTS Services ConsultantOtherSomerset West - Western CapeENVIRONMENT: Founded in 2020, our client focuses on delivering comprehensive IT, analytics, and software support services specifically designed for the fresh produce industry. They are currently looki
Customer Service Consultant (UK Hours)OtherStellenbosch - Western CapeENVIRONMENT: Our client is committed to supporting cyclists and protecting the gear that fuels their adventures. They are looking for a Customer Service Consultant to manage general cust
Customer Experience Expert (US Hours)OtherStellenbosch - Western CapeENVIRONMENT: Our client is dedicated to supporting cyclists and safeguarding the gear that powers their adventures. They are seeking a dynamic individual with a genuine passion for cyclin
Are you passionate about technology and love helping people solve their tech issues? Were looking for a First-Line Technical Support Specialist with at least 3 years of experience in providing exceptional customer support. This exciting
Employer DescriptionThis company specializes in manufacturing and supplying Hydraulic Equipment Job DescriptionYour responsibilities will be the following:Developing and implementing business strategy in conjunction with managementMaintain and grow existin
Employer DescriptionLeading Sage Platinum BP Job DescriptionAnalyze client needs: Understand the client`s business processes and functional requirements Develop solutions: Recommend cost-effective solutions that support the client`s business needs Implemen
Technology CFO Executive Finance Partner for the Group Technology and Group Human Resources departments ("the Business"). To partner with the Group CTO CIO, Group HR Director, Group CEOs and functional stakeholders to support in setting financial objective
Provides 1st and 2nd level IT support across the organisation by applying a Customer First culture. To oversee the general maintenance and ensure daily operations, that meeting rooms audio and video equipment are in functional order, which includes but is
The Role: This role is responsible for: Monitoring, implementing and maintaining all compliance activities. Identifying, assessing and managing relevant risks. Developing, implementing, and maintaining the necessary risk and compliance frameworks. Provides
Directing and preparing Financial Income statements for stores and delivering Weekly, Monthly and Quarterly Management reports on the companys overall performance. Analyzing and tracking a companies financial performance against a plan, analyzing business
RS Recruitment Services is assisting a leading organisation in the RETAIL HARDWARE industry to recruit a REGIONAL IT MANGER to be based at their offices in PORT ELIZABETH, EASTERN CAPE . Basic R45k + car allowance R21k + medical aid and provident fund bene
The Role: This role is responsible for: Monitoring, implementing and maintaining all compliance activities. Identifying, assessing and managing relevant risks. Developing, implementing, and maintaining the necessary risk and compliance frameworks. Provides
Directing and preparing Financial Income statements for stores and delivering Weekly, Monthly and Quarterly Management reports on the companys overall performance. Analyzing and tracking a companies financial performance against a plan, analyzing business
Technology CFO Executive Finance Partner for the Group Technology and Group Human Resources departments ("the Business"). To partner with the Group CTO CIO, Group HR Director, Group CEOs and functional stakeholders to support in setting financial objective
The Revenue Accountant````s role is to ensure that a companys revenue is accurately tracked, billed and reported, providing transparency for stakeholders and supporting in strategic financial planning. Software Development Compiling the monthly billing pro
RS Recruitment Services is assisting a leading organisation in the RETAIL HARDWARE industry to recruit a REGIONAL IT MANGER to be based at their offices in PORT ELIZABETH, EASTERN CAPE . Basic R45k + car allowance R21k + medical aid and provident fund bene
The Field Service personnel, "Point of Care" Coordinator is responsible for fulfilling the function of basic fault finding and problem solving of medical equipment, ancillary devices and other elements of "Point of Care solutions" under general control of
Product / Feature Team Information (if applicable) IT Service Management ESSENTIAL SKILLS REQUIREMENTS: · Fluent English-speaking, including business reading and writing · ITIL knowledge and experience · Experience with supporting IT S
Product / Feature Team Information (if applicable) IT Service Management ESSENTIAL SKILLS REQUIREMENTS: · Fluent English-speaking, including business reading and writing · ITIL knowledge and experience · Experience with supporting IT S