Job Description
About the Role
The Factory Shop Manager is a key leadership position responsible for driving sales performance, maximizing branch profitability, and ensuring consistent profit growth in our Somerset West factory shop. The ideal candidate will have excellent leadership and interpersonal skills, with a strong focus on customer experience and operational efficiency.
Key Responsibilities
- Implement and monitor operational requirements at branch level
- Drive sales performance and ensure consistent profit growth
- Maximize gross profit through effective pricing and markdown management
- Manage stock holding, ordering, and pricing accuracy
- Compile weekly/monthly profitability, waste, and admin reports
- Lead daily team planning and performance discussions
- Motivate, coach, and develop staff to meet targets
- Manage staffing levels and scheduling
- Ensure compliance with company policies and procedures
- Maintain optimal stock levels and product availability
- Implement promotions aligned with seasonal demand
- Oversee monthly stock takes and reporting
- Create a positive, customer-focused environment
- Manage returns and resolve customer queries effectively
Requirements
- Grade 12 / NQF 4
- 3 years experience in retail/FMCG or similar environment
- Computer literate (MS Excel; WMS advantageous)
- Valid drivers license and reliable vehicle
Qualifications
- None specified
Salary & Benefits
- Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in Cape Town Region
The retail and wholesale sector in the Cape Town region is a dynamic and competitive industry, with many opportunities available for individuals seeking to start or advance their careers. Generally, job seekers can expect to find a range of roles across various sectors, including financial services, technology, manufacturing, and more. Typically, these positions require strong communication and customer service skills, as well as the ability to work in fast-paced environments.
When it comes to salary expectations, it’s essential to note that broad ranges can vary significantly depending on factors such as experience, company size, and industry sector. Generally, entry-level roles may fall within a range of R30 000 – R60 000 per annum, while more senior positions can command salaries ranging from R80 000 – R150 000 or more. However, please note that these figures are only rough estimates, and actual salaries may differ depending on individual circumstances.
Common skills required for retail and wholesale roles in the Cape Town region include excellent communication and customer service skills, as well as basic mathematical and analytical skills. Many employers also require staff to be proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint. Additionally, strong organizational and time management skills are often essential, as well as the ability to work well under pressure and meet deadlines. Other common skills include inventory management, sales and stock control, and basic first aid.
In terms of industry sectors, retail and wholesale roles can be found in a range of industries, including financial services, technology, manufacturing, and more. The financial services sector is particularly prevalent, with many banks and financial institutions employing staff to manage their retail operations. Technology companies also commonly require staff to manage their online stores and e-commerce platforms. Manufacturing and distribution companies often employ staff to manage their warehouses and logistics.
For those seeking to advance their careers in the retail and wholesale sector, there are many opportunities for career development and progression. Typically, senior roles involve more responsibility and decision-making, with salaries commensurately higher. Some common career paths include management and leadership positions, such as store manager or department head, as well as specialist roles like supply chain management or inventory control. With experience and training, individuals can also pursue careers in related fields, such as logistics or supply chain management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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