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South Africa: Duty Manager – Luxury Boutique Hotel – Cape Town, Wc Lb posted by Kendrick Recruitment

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Job Description

About the Role

Kendrick Recruitment Presents: A Frontline Role in Luxury Hospitality. We are seeking a polished and experienced Duty Manager for a luxury boutique hotel collection based in Cape Town, Western Cape. This is an exciting opportunity for a hospitality professional who thrives in guest-facing excellence, enjoys variety, and is ready to be the heartbeat of multiple iconic properties across the city.

Key Responsibilities

  • Ensure seamless daily hotel operations
  • Deliver an exceptional guest experience across multiple properties
  • Oversee front-of-house activity
  • Manage guest relations
  • Maintain consistently high service standards from check-in to check-out
  • Handle guest queries and resolve issues efficiently
  • Support teams on shift
  • Ensure smooth communication between departments

Requirements

  • Minimum 5 years’ experience in boutique or luxury hospitality
  • Strong front-of-house and guest relations background
  • Excellent problem-solving and communication skills
  • Adaptable, flexible, and comfortable rotating between properties
  • Calm under pressure with a strong sense of service excellence
  • Natural leader with a polished, professional presence

Qualifications

  • Formal education/certifications (if applicable)

Salary & Benefits

  • R18,000 – R22,000 per annum
  • Contribution of R200 towards basic Momentum medical aid plan

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in ZA

The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.

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When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.

Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.

The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.

Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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