South Africa: Field Guide & Camp Manager Couple – Mluwati Concession (Knp) posted by Phoenix Recruitment

A Luxury Lodge on the Mluwati Concession situated in the Kruger National Park is seeking an experienced Field Guide / Camp Manager Couple. Field Guide: Duties: Conducting Safaris Sharing Wildlife Knowledge Guest Interaction Vehicle & Equipment Maintenance: Involved in Environmental Conservation: Emergency Response Offer in camp support Requirements: Grade 12 FGASA minimum of NQF 4 with Backup Trails. Lead Trails will be a bonus. A valid and current South African guide’s licence and valid PrDP special driver’s licence. DEAT Registration (Mpumalanga). At least 3 years’ experience as a Field Guide / Ranger in a Big Five Game Reserve Self-disciplined, punctual and respectful. Strong communication and interpersonal skills for international guests with diverse cultures. Must have an outgoing hosting personality. Strong communication and interpersonal skills for staff. A basic knowledge of Shangaan or another African language is recommended. Familiar with basic vehicle maintenance Familiar with how to drive in a variety of on- and off-road conditions. Familiar with radio etiquette Good initiative to cope with difficult situations in a remote environment. A valid first aid training certificate to handle trauma care. Camp Manager: Duties: Oversee all aspects of daily camp operations in partnership with Lodge Management. Ensure seamless coordination across departments to maintain high service standards. Manage logistics, maintenance, and hygiene protocols across camp facilities. Sales of beverages and handcrafted curios to enhance the guest experience. Deliver personalised, world-class hospitality to every guest. Plan and execute daily activities, including game drives, bush walks, and surprise experiences. Resolve guest concerns promptly and professionally. Support recruitment, training, and performance management of camp staff. Foster a culture of excellence, respect, and continuous development. Uphold disciplinary protocols and resolve internal conflicts with integrity Assist in budget development and cost control measures. Maintain accurate inventory and financial reporting systems. Conduct monthly, quarterly, and annual stock takes. Ensure adherence to SANParks regulations, environmental standards, and safety protocols. Maintain up-to-date licences and permits for camp operations and staff. Champion eco-conscious practices and community development initiatives. Implement emergency procedures and uphold sanitation and food safety standards. Ensure medical readiness and trauma response capabilities. Provide regular performance updates to senior management. Maintain clear communication channels with staff, guests, and leadership Analyse feedback to identify areas for enhancement. Introduce innovative ideas. Requirements: Grade 12 A formal qualification will be an advantage At least 3 years’ experience in camp or lodge management. Strong leadership, interpersonal, and crisis management skills. Must demonstrate maturity, professionalism, and excellent communication skills. Valid driver’s licence and off-road driving proficiency. First aid training and basic mechanical/electrical knowledge are beneficial. Proficient in Microsoft Office. Knowledge of Kruger Park geography preferred. Familiarity with South African tourism regulations and Acts. Fluency in English; Shangaan or related African language advantageous. Knowledge of foreign languages would be advantageous. Warm, professional, and guest-centric demeanour. Adaptable, resilient, and composed under pressure. Detail-oriented with high standards of cleanliness and presentation. Self-disciplined, punctual, and respectful. Passionate about flora, fauna, and cultural engagement Capable of working independently, handling pressure, and taking full responsibility for tasks.