JOB INFORMATION

Title:                                    Field Sales Agent (FSA)

Reporting to:                        Direct Sales Manager

Position Type:                      Permanent

Salary:                                  R10 000 (R2500 Fuel Allowance, Tablet, Commission) 

PURPOSE OF THE JOB

As a Field Sales Agent, you will be the front-line ambassador of our solar energy mission. You are directly responsible for actively generating high-quality leads through direct sales engagement in residential areas and community-based brand activations and events. Working across assigned clusters, you will collaborate closely with our Senior Call Centre Agents (SCA) and Senior Sales Agents (SSA) to maintain a steady pipeline of qualified quotes for the sales team. You are expected to consistently meet activity and performance targets that feed into broader regional sales goals, which requires confidence, resilience, energy, discipline, and a genuine passion for customer interaction. (This is a permanent, full-time position with a six-month probationary period.)

1        JOB OBJECTIVES

No     Job Objectives (Maximum 8)

1        Conduct structured direct sales canvassing in residential clusters to promote solar offerings.

2        Engage with potential customers at events and community activations.

3        Capture and qualify leads using the Solid Leads App.

4        Meet or exceed weekly and monthly lead-generation targets.

5        Submit accurate reports and maintain regular communication with Sales Manager.

6        Represent our brand with professionalism and integrity.

2        JOB CONTEXT

2.1        Level of Education

evel of tertiary education Essential/ Desirable

Level of Education: Matric (Grade 12)                                                                                                                    Essential

Tertiary Education: Not required, but an advantage                                                                                                         Desirable

2.2        Job – Related Work Experience

Experience required                                                                                        Years of Experience

At least 1 year of experience in face-to-face sales, promotions, direct marketing, or a similar customer-facing lead generation role. Proven ability in engaging customers and generating leads in the field is essential.                                                            

Relevant Industry Knowledge                                                                         

Basic solar energy understanding or willingness to learn.                                     Essential

2.3        Job Knowledge

Knowledge of Depth & Scope

(B/I/A)                                                                                                     Essentia/ Desirable

Lead Generation and Canvassing                                                             B                                                                                                               Essential

CRM usage and Mobile App reporting                                         B                                                                                                               Essential

Solar energy solutions                                                                              B                                                                                                               Desirable

2.4        Required Skillsuired Skills      Depth & Scope

(B/I/A)                                                                                                     Essentia/ Desirable

Communication: Excellent verbal communication and interpersonal skills – confident, engaging, and persuasive in face-to-face interactions. Ability to build quick rapport with strangers is key.

A                                                                                                             Essential

Sales Aptitude: Self-motivated “go-getter” with a target-driven mindset and a strong desire to succeed in a high-performance environment. Able to think on your feet, handle objections, and guide conversations toward the next step (e.g. setting up a quote appointment).  B          Essential

Resilience: High energy and resilience to handle rejection and maintain enthusiasm. Must be comfortable working outdoors for extended periods and approaching people at their homes or in public venues.                                                                B                                                                                                               Essential

Work Ethic: A proactive, “no excuses” work ethic with the discipline to meet daily and weekly activity targets. Should thrive under minimal supervision, taking initiative to achieve goals. B                                                                                       Essential

2.5        Other Requirements

Other Requirements

Language: Fluent in English. Proficiency in additional South African languages is an advantage for communicating with a broad customer base.

Availability: Willing and able to work the required general schedule (Tues–Sat, 09h00–18h00, plus rotational weekends and occasional Sundays as needed). Activation / Events hours can differ from the general working hours.

Driver’s License & Vehicle: Must have a valid driver’s license and own reliable vehicle for daily travel to canvassing areas and events. (A travel allowance is provided as part of CTC to cover

fuel/maintenance.)

Medical Aid/Plan: Enrolment in a medical aid or health insurance plan is compulsory as per company policy. Proof of an active medical plan will be required.

Uniform & Presentation: Must adhere to the company dress code by wearing the provided company branded uniform during work hours and keeping a professional appearance. Carry company- issued business cards while on duty for identification and networking purposes

Compliance: All offers are subject to background verification and the ability to meet the physical and logistical demands of the role (extensive walking, driving between locations, outdoor work).

2.6        Job Responsibilities

Job Responsibilities

Lead Generation: Conduct structured direct sales canvassing within allocated residential clusters to engage with homeowners and decision-makers about the company’s solar offerings. Qualify potential customers by collecting accurate data and gauging interest, capturing all lead information in the Solid Leads App. Ensure each lead meets predefined criteria before handing off to the Leads Desk for follow-up and quote generation

Activations & Events: Attend scheduled marketing activations, community expos, and local events (e.g. at schools, malls) as a brand representative. Proactively initiate conversations with attendees, professionally promote the company’s solutions, and capture interest from potential customers.

Distribute flyers and branded materials while maintaining a professional image and consistent

messaging aligned with the company’s brand.

Reporting & Communication: Submit daily lead reports and updates through the CRM or mobile platforms to ensure all new leads are logged and tracked. Maintain accurate records of customer

interactions and feedback. Communicate regularly with your Sales Manager, sharing field insights, common objections, and opportunities gleaned from your interactions.

Performance & Targets: Achieve weekly and monthly lead-generation targets as set by the Sales Manager and maintain key performance metrics. Participate in daily morning stand-up meetings and weekly performance reviews or upskilling sessions to continually improve your sales pitch and objection-handling techniques. Strive to meet or exceed KPI benchmarks (see KPI section) and work

with your manager to address any gaps in performance.

Team & Culture: Collaborate with your fellow Field Sales Agents and the broader sales team, sharing best practices and supporting each other’s success. Embody the company’s core values of integrity, accountability, resilience, and professionalism in all activities. Stay up-to-date with product knowledge, renewable energy trends, and company updates by attending regular training and team meetings. Represent the company positively in the community to uphold our reputation and foster trust.

2.7        KPI’s

Key Performance Indicators                                                                                                                            Weight

Area-Specific Activity: Compliance with direct sales activity requirements in your assigned area (e.g. meeting daily/weekly canvassing minimums).                                                                                                                                ‘25%

Lead-to-Quote Ratio: The rate at which collected leads convert into qualified quotes, indicating lead quality and effective customer qualification.                                                                                                                                ‘20%

Cluster Allocation Adherence: Focus on and success within your assigned cluster or territory, generating quotes only within designated areas (per regional strategy                                                                                                                                ‘20%

Event Attendance: Active participation in scheduled marketing activations and community events, meeting the minimum attendance and engagement expectations.                                                                                                                                ‘35%

Managers may also set a ramp-up plan for qualified quotes (e.g. targeted number of quotes by months 2, 3, etc.) to track your growth in the role.

2.8        Key Relationships

Key Relationships – Internal                                    Key Relationships – External

Direct Sales Manager                                                Residential Clients

Senior Sales Call Center Agents                                Community Event Attendees

Sales Team                                                              Schools, Events & Mall representatives

2.9        Work Conditions

Work Conditions – Physical and environmental demands

Outdoor work, walking, speaking with customers, direct sales, attending events.

Travel Requirements and special conditions or working hours

• Employment Type: Permanent, full-time role (subject to a 6-month probation period).
• General Work Schedule: Tuesday to Saturday, 09:00 – 18:00 (45 hours per week).
• Activations Work Schedule: Events / Activation hours can vary due to earlier starting times.
• Weekends: Three weekends on duty followed by one weekend off, in a rotating cycle. (You should expect to work 3 out of 4 Saturdays in a month.)
• Occasional Sundays/Mondays: May be required for special events, community activations, or peak campaign periods (advance notice will be given).
• Shifts: Standard daytime shifts; any adjustments or specific shift schedules will be determined based on regional strategy and needs.
• Location: Field-based position working within an assigned cluster. Opportunities available in multiple regions (Cape Town, Johannesburg, Pretoria, Bloemfontein, KwaZulu-Natal). Regular daily travel within your cluster is required. (You must have your own vehicle)

2.10    Tools & Equipment Provided

To support you in the field, Stage Zero provides the following tools and gear:

Tablet: A tablet (valued around R8,000) for digital lead capturing, presentations, and reporting.

Company Uniform: Branded apparel including 4× golf shirts and 1× branded jacket, to be worn during working hours and events.

Marketing Materials: Branded flyers, brochures, and other collateral to distribute to potential customers (as needed for activations and canvassing).

Training & Onboarding: Comprehensive induction training and ongoing field coaching are provided to help you develop your sales skills and product knowledge. You will participate in weekly upskilling

workshops and on-the-job coaching sessions with your Sales Manager to continually improve.

Career Progression: We offer opportunities for career growth – high-performing Field Sales Agents can progress within the broader sales team (e.g. into Team lead roles).

2.11    Remuneration and Commission

Commission Policy Points

Remuneration consists of CTC which includes a basic salary and petrol/travel allowance.

Commission: In addition to the basic CTC, Field Sales Agents are eligible for performance-based

commission on each qualified quote generated. Commission is paid per qualified quote within assigned clusters.

Note: Full details of commission tiers, payment rules, and eligibility criteria are provided in the separate Sales Commission Policy. All agents are expected to familiarize themselves with this policy.

All provided equipment and materials must be used in accordance with company guidelines to maintain a professional brand image