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South Africa: Foh / Field Guide Couple – Luxury Lodge – Cederberg, Wc | Lb posted by HotelJobs

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Job Description

Kendrick Recruitment is currently seeking an experienced FOH / Field Guide Couple for a luxury lodge based in the Cederberg, Western Cape. This live-in opportunity is ideal for a dynamic couple with strong front-of-house, hospitality and guiding skills, suited to a high-end lodge environment. Front of House Responsibilities Meeting and greeting guests, assisting with check-in and check-out Assisting in the restaurant and reception areas Supporting restaurant, curio and bar sales Handling day sheets, stock takes and month-end reports Assisting with occasional accommodation bookings Answering telephone calls at the front desk Maintaining and restocking all front-of-house areas, including tasting room, public bathrooms, curio shop, front desk, bar, deck and tables Completing daily cash-up duties Assisting guests with queries and complaints Carrying out ad-hoc duties to meet operational needs Assisting with lodge activities during busy periods or when the guide is on leave Field Guide Requirements FGASA Level 1 qualification Valid First Aid certificate Valid PDP Qualifications Hospitality or Tourism National Diploma or relevant tertiary qualification Experience and Skills Minimum of two years experience in a relevant role Previous experience in a 4 or 5-star lodge environment highly advantageous Strong guest service experience Excellent verbal and written communication skills Exceptional interpersonal and teamwork skills Strong food and beverage, waiter and bar skills Computer literacy, including Microsoft Office and Outlook Language Requirements Fluent in English and Afrikaans Additional language advantageous Personal Attributes Trustworthy; loyal and eager to learn Professional and guest-focused approach Package Includes Live-in accommodation Three meals per day while on duty Uniform provided (50 percent cost shared with the company) Free Wi-Fi Additional Requirements Own transport required Female candidate required due to accommodation limitations Salary and Work Cycle Salary: R8,000 per person, negotiable dependent on experience Work cycle: 21 days on, 7 days off Candidates who meet the above requirements and are keen to apply are invited to submit their CVs for consideration.
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