South Africa: Head Housekeeper Hod – 4* Hotel Muldersdrift posted by HotelJobs

A 4* property near Muldersdrift is looking to appoint a Head Housekeeper to supervise and control the cleaning and servicing of all bedrooms, restaurants, function and public rooms in the hotel. Including, but not limited to: Staff management, discipline and training; Customer Satisfaction; Reporting; Stock control and management; Health & Safety management. Manage the Housekeeping Department by ensuring cleanliness, cost control and the control of operational equipment. This person will also be responsible to conduct room checks, including but not limited to white glove checks. Manage the Housekeeping Department efficiently in accordance with company policies and procedures. This includes managing staff according to the company code of conduct. Ensure the prescribed company standards are maintained in all areas of responsibility. Ensure that costs are controlled in all areas of responsibility. Ensure that total guest satisfaction is maintained in areas under Housekeeping control. Identify and implement staff training schemes aimed at ensuring that the companys operating standards are achieved. Control and coordinate the work of all staff. Analyze the occupancy and allocate staff accordingly. Ensure that all operational equipment and work utensils are maintained in good working order. Ensure that bedrooms are serviced timeously in order to maximize room occupancy. Responsible for the master keys and security of the rooms and suites. Sources and contacts potential and existing clients to develop and maintain relationships with the Hotel. Ensure that all Health & Safety measures are in place and checklists are completed monthly. Basic Requirements : Matric Cerificate and if possible a Hospitality Management Diploma Minumum of 8 years experience as a Housekeeper having worked up through the ranks. Must currently be a Head Housekeeper at a 4* property with more than 50 bedrooms Have a good work ethic, be able to work in a team to achieve a common goal. A car and a license would be a huge advantage as there is not much public transport in the area. An UPDATED & detailed CV in MS Word format (starting with current position) is required, as well as a Recent head & shoulders photo, taken in the last 6 months. By applying for this position, candidates agree to provide any additional information requested by Hospitality Exchange, within 24 hours of being contacted by a recruiter. This includes disclosing contactable references from last 2 or 3 direct superiors prior to current employer, as consent to contact referees. Please note that the following checks may apply:- 1. Credit Checks 2. Qualification 3. Criminal Checks 4. Fraud Checks 5. Id verification therefore ensure that your CV reflects the correct information.