South Africa: Hospitality Manager posted by Bright Placements

A luxury safari lodge is seeking an experienced and guest-focused Hospitality Manager to oversee all front-of-house operations and ensure our guests enjoy world-class service throughout their stay. Key Responsibilities: Leading the front-of-house team to deliver 5-star guest experiences. Managing guest relations – from arrivals and hosting to feedback and special requests. Coordinating with F&B, housekeeping, and activities to ensure seamless service delivery. Training, mentoring, and motivating staff to maintain high hospitality standards. Assisting with lodge administration, stock control, and daily operations. Maintaining service excellence, attention to detail, and a warm lodge atmosphere. Requirements: 3–5 years’ hospitality/lodge management experience (luxury environment preferred). Exceptional guest service and hosting skills. Strong leadership and team management abilities. Organised, proactive, and detail-orientated. Passion for delivering unforgettable guest experiences. This role is perfect for a hands-on hospitality professional who thrives in a luxury lodge environment and wants to be part of a dynamic management team.