Job Description
About the Role
We are seeking a dynamic and experienced Lodge Management Couple to join our team at Wild Dreams Hospitality in the Chobe region of Botswana. As a key member of our operations team, you will be responsible for ensuring exceptional guest experiences, sustainable tourism practices, and efficient lodge operations within an off-grid wilderness environment.
Key Responsibilities
- Overall operational management of the lodge (front and back of house)
- Establishing, implementing, and maintaining Standard Operating Procedures (SOPs) across all departments
- Staff leadership, training, performance management, and workplace safety compliance
- Payroll administration and basic HR functions
- Guest hosting and relationship management, ensuring consistently high service standards
- Food & Beverage oversight, including menu planning, costing, quality control, and service delivery
- Stock control, procurement, supplier liaison, and inventory management
- Monitoring supplier accounts and overseeing daily, weekly, and monthly reconciliations
- Maintenance oversight of lodge infrastructure, equipment, and vehicles
- Technical oversight and troubleshooting of off-grid systems, including solar PV and vacuum tube thermal geyser systems
- Conservation and community engagement, including support of NGO/NPO partnerships
- Asset management and contribution to long-term product development
- Upholding sustainability, conservation, and responsible tourism principles
Requirements
- Botswana citizens or candidates with valid, existing Botswana work permits (essential)
- Minimum 5 years’ management experience in a 4–5 star safari lodge or remote off-grid environment
- Formal qualification in Hospitality Management or a related field (essential)
- Excellent written and spoken English; additional international languages advantageous
- Valid Police Clearance(s)
- Valid Professional Driving Permit (PDP)
- Strong financial and budget management experience
- Strong leadership, interpersonal, and communication skills
- Hands-on technical and practical maintenance ability
- Working knowledge of off-grid solar power and hot water systems
- Electrical systems knowledge (advantageous)
- Strong organisational, administrative, and financial management skills
- Computer literacy, including PMS and lodge operations software
- High attention to detail and quality control
- Ability to motivate, train, and develop teams in a remote environment
- Commitment to sustainable lodge operations and conservation
Qualifications
None mentioned.
Salary & Benefits
Competitive salary (negotiable, SA or Botswana currency), minimum 3-year contract with potential for long-term or permanent appointment, live-in position with accommodation and all meals provided, leave cycle: 6 weeks on / 2 weeks off (negotiable).
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Tourism/Hospitality Management Jobs in South Africa
The tourism and hospitality management industry in South Africa is a dynamic sector that offers a range of career opportunities. Typically, the job market for this field is driven by a growing domestic and international tourist arrivals, as well as an increasing demand for high-quality accommodations and services.
In general, salaries in the tourism and hospitality management industry in South Africa can vary widely depending on factors such as experience, company size, and industry sector. Commonly, entry-level positions may start within a broad salary range of R200 000 to R400 000 per annum, while more senior roles may command salaries between R500 000 to R1 million per annum or more, depending on the specific circumstances.
Common skills for tourism and hospitality management roles in South Africa typically include strong communication and interpersonal skills, ability to work under pressure, experience with property management systems, knowledge of local and international marketing principles, and understanding of health and safety regulations. Other important skills may include language proficiency (particularly English and Afrikaans), adaptability, and attention to detail.
The industry is commonly found in various sectors such as the financial services sector, technology industry, manufacturing sector, and so forth. Tourism and hospitality management roles can also be found within local government agencies and regional development authorities.
For career development, it’s common for individuals to start with entry-level positions in hotels, resorts, or tourist attractions and progress through the ranks over time. Opportunities may arise through training programs, internships, or on-the-job experience. Some may choose to pursue further education at a tertiary level, such as a degree in hospitality management or related fields. Others may opt for specialized certifications or diplomas in areas like hotel operations, marketing, or tourism development.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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