Job Description
About the Role
We are seeking an experienced and dynamic individual to join our team as an Assistant Lodge Manager at Craven Cottage CC in Hoedspruit. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the lodge, ensuring exceptional guest experiences, and driving business growth.
Key Responsibilities
- Act as Acting Lodge Manager in the absence of the Lodge Manager
- Inspire, stimulate and lead the Front of House team
- Maintain the Pan FOH system
- Day Sheets / Rooming List / Arrival Report
- Reception, Curio Shop and Switch Board
- Banking, Invoices and Gratuities
- Welcome & Goodbye
- Site Inspections – Show Time
- Guest Feedback – Centricity Feedback system
- Inspire, stimulate and lead the housekeeping team
- Maintain the Housekeeping standards within the Lodge
- Spot check of rooms & turndowns
- Staff Uniform Control
- Inspire, stimulate and lead the Lodge Maintenance team
- Control and supervise the Lodge Maintenance teams
- Work closely with the Reserve Maintenance Manager
- Preventative maintenance service schedules
- Staff Accommodation
- Understanding of building, refrigeration, electricity, air conditioners, gardening, pool care, firefighting equipment & vehicles
- Pest Control
- Work closely with the Reserve Security Manager on the Health & Safety management of the Lodge
- Head up the Lodge Health & Safety committee
- Risk assessments for the Lodge
- Firefighting equipment / drill
- Provide a safe working environment for all staff
- Compile monthly reports, participate in the budget process and manage budget lines
- Budget expenditure & control
- Monthly finance meeting
- Staff development and training
- Staff management
- Staff welfare & staff morale
- Inspire, stimulate and lead the team and maintain discipline
- Manage leave cycles and training files
- Hosting of guest
- Guest Delight and bush banqueting
- Ensure any negative guest feedback is addressed and solutions found
Requirements
- Hospitality management qualification
- Minimum 5 years Management experience in a 5-star boutique operation or Big 5 reserve with in a similar lodge environment
- Strong Operational and Financial experience
- High Emotional Intelligence
- Hospitality and service training experience
- Room Division Experience
- Practical with some experience in maintenance
- Valid driver’s license and own transport
- Strong leadership & mentoring skills
- Strong management skills
- Problem solving skills
- Excellent communication and interpersonal skills (listening skills, verbal communication etc)
- Positive attitude, Self-motivated, Confident
- Sense of humour
- Sense of adventure
- Structured manager with experience of leading diverse teams
- Energetic, proactive person with well-developed concept of the importance of providing a world-class guest experience
Qualifications
- Formal education/certifications (Bachelor’s, LLB, Matric, etc.)
Salary & Benefits
- Monthly package negotiable depending on experience and qualifications
- Live-in position with meals on duty
- Pension fund
- Staff Lodge nights
- Work cycle – 21 days – 7 days off
- Annual leave – 15 days
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Game Ranger Jobs in Limpopo
Game Ranger positions in Limpopo, South Africa, are typically found in the conservation and wildlife management sector. The job market for Game Rangers in this region is generally considered stable, with a steady demand for skilled professionals to manage and protect the province’s rich biodiversity.
Generally, Game Ranger salaries in Limpopo can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within a salary range of R200 000 – R350 000 per annum, while senior roles may command higher salaries, often ranging from R400 000 to R600 000 or more per annum. However, it is essential to note that these are broad estimates and actual salaries can vary significantly depending on individual circumstances.
Common skills required for Game Ranger positions in Limpopo include a degree in biology, ecology, zoology, or a related field; experience working with animals and wildlife; excellent communication and interpersonal skills; the ability to work independently and as part of a team; knowledge of conservation principles and practices; and proficiency in tracking and monitoring techniques. Other desirable skills may include expertise in wilderness survival, first aid, and outdoor skills.
The financial services sector, technology industry, and manufacturing sector are among the industries that commonly employ Game Rangers in Limpopo. These roles often involve working closely with local communities to develop and implement conservation strategies, managing wildlife populations, and conducting research and monitoring projects.
Career development opportunities for Game Rangers in Limpopo are generally good, with many organizations offering training and development programs to enhance skills and knowledge. Typically, senior Game Ranger positions may involve leadership roles or specialist responsibilities, such as conservation planning, research, or policy development. With experience and further education, Game Rangers can also pursue careers in related fields, such as environmental management, policy development, or academia.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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