Job Description
About the Role
A leading 5 safari lodge in the Greater Kruger/Sabi Sand area is seeking an experienced and highly motivated Lodge Manager to oversee all aspects of the guest experience and day-to-day lodge operations. This role demands exceptional leadership, polished communication skills, and an unwavering commitment to world-class guest service.
Key Responsibilities
- Engage with guests daily to ensure a warm, personalised, and memorable stay.
- Oversee the delivery of exceptional guest service and experience across all departments.
- Handle guest feedback professionally and turn insights into opportunities for continuous improvement.
- Act as the primary point of contact for VIP guests and travel partners.
- Ensure all activities, dining experiences, and guest touchpoints are executed to the highest standard.
- Coordinate communication between all departments Front of House, Food & Beverage, Housekeeping, Maintenance, and Guiding to ensure smooth daily operations.
- Maintain consistent quality, cleanliness, and presentation throughout the lodge.
- Uphold brand standards, operational SOPs, and safety regulations.
Requirements
- Minimum 35 years experience in a senior lodge management or guest services leadership role at a 5 safari property.
- Strong operational understanding of luxury lodge service delivery.
- Exceptional leadership, interpersonal, and communication skills.
- Impeccable personal presentation and guest-centric attitude.
- High level of organisation, discipline, and attention to detail.
- Valid drivers licence and own transport essential.
- Computer literate with working knowledge of property management systems and Microsoft Office.
Qualifications
- No formal education requirements mentioned in the original job posting.
Salary & Benefits
R25,000 CTC (negotiable, dependent on experience), live-in accommodation and meals included.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in South Africa
In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.
When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.
Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.
Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.
Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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