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South Africa: Property Reservations Executive posted by Kendrick Recruitment

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Job Description

About the Role

Kendrick Recruitment is currently seeking an experienced Property Reservations Executive for a luxury private game reserve based in Sabi Sands. This is an exciting opportunity for a polished and service-driven reservations professional with prior safari lodge experience and a genuine appreciation for bush life.

Key Responsibilities

  • Logging and responding to enquiries via telephone and email in line with agreed turnaround times
  • Making reservations in accordance with company standards
  • Providing accurate information regarding room types, availability, packages and special offers
  • Checking availability for requested travel dates
  • Ensuring all reservations meet minimum standards for confirmation and follow-up
  • Following up on provisional bookings
  • Issuing invoices, processing payments and sending confirmations
  • Booking flights and road transfers as required
  • Resolving any reservation-related issues efficiently
  • Assisting guests with amendments or cancellations
  • Liaising with lodge operations to manage booking changes, delays or overbookings
  • Ensuring all guest requests, including excursions and treatments, are accurately captured and actioned
  • Addressing guest feedback, concerns and special requests to ensure satisfaction
  • Updating and maintaining the client database
  • Creating and updating profiles for VIP and repeat guests
  • Maintaining excellent rapport with guests and greeting them on arrival
  • Hosting trade site visits and special function stays

Requirements

  • Excellent written and verbal communication skills
  • Excellent command of the English language
  • Minimum 3 years experience in a similar role with specific reservations experience within the safari lodge industry
  • Excellent interpersonal skills
  • Strong computer literacy with sound knowledge of reservations systems
  • Strong financial awareness

Qualifications

None mentioned.

Salary & Benefits

Basic monthly salary (to be discussed at interview stage)

Live-in basic furnished accommodation (possible sharing)

R2,514 food allowance at Stores over and above salary

Uniform allowance (upon re-opening of the lodge in 2027)

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Medical Aid 50% company contribution (after successful 3-month probation)

Pension Fund 50% company contribution (after successful 3-month probation)

Share of guest gratuities (upon re-opening of the lodge in 2027)

1% company revenue gratuity (upon re-opening of the lodge in 2027)

20 bed nights annually for family and friends at R750 per person per night (upon re-opening of the lodge in 2027)

Two complimentary Virgin Active memberships (after successful 3-month probation)

Leave cycle: 4 weeks on, 2 weeks off

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in South Africa

In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.

When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.

Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.

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Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.

Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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