South Africa: Receptionist / Relief Night Auditor – Luxury Hotel – Constantia I Lb posted by HotelJobs

Receptionist / Relief Night Auditor | Luxury Hotel | Constantia, Western Cape Salary: R15,000 R16,000 (Negotiable DOE) Kendrick Recruitment is now seeking a Receptionist / Relief Night Auditor for a prestigious luxury hotel located in Constantia, Western Cape. This is a fantastic opportunity for a well-presented, service-driven hospitality professional to join a five-star team in an exceptional environment. The ideal candidate must be motivated, energetic, and ready to deliver world-class service with professionalism and care. Minimum Experience and Qualifications Required: Grade 12 (Matric) Post-matric hotel school qualification advantageous 12 years experience in a five-star property with night auditing exposure Proficient in computer systems Excellent communication and numeracy skills High level of English proficiency Must be motivated, enthusiastic, and a strong team player Must be willing and able to work shifts and under pressure Own transport preferable Key Performance Objectives: Respond to email requests professionally and efficiently Manage guest enquiries and deliver detailed, informed responses Maintain a thorough knowledge of hotel room categories and property layout Understand and communicate the propertys various offerings Effectively resolve guest complaints and issues Take full responsibility for the night shift, ensuring smooth operations Manage guest accounts and perform daily pit checks Balance daily revenue reports accurately Distribute reports to relevant department heads daily Operate Opera Cloud (Property Management System) Check guests in and out, and assist with rooming as needed Operate the switchboard and handle incoming calls Assist with restaurant bookings and hotel reservations Liaise efficiently between all departments Consistently go the extra mile to ensure guest satisfaction Provide support to colleagues and assist other departments where needed Foster and maintain positive relationships with team members This is a rare opportunity to join a highly regarded property offering exceptional standards and career growth. If you meet the above criteria and are interested in applying, please send your CV to Kendrick Recruitment.