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South Africa: Reservationist – Gardens, Cape Town posted by HotelJobs

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Job Description

Hotel in Gardens, Cape Town is looking for a Reservationist to handle bookings, inquiries and guest communication.

You will play a key role in maximizing revenue and guest satisfaction by effectively managing inventory and rates.

Duties:

Handling bookings from various channels like phone, email, or online platforms.

Responding to inquiries, providing information about the lodge and its offerings, and addressing special requests.

Ensuring accuracy and completeness of guest information and booking details in the reservation system.

Upselling rooms and packages and negotiating rates to maximize occupancy and revenue.

Coordinating with other teams to ensure smooth guest experiences.

Addressing overbooking or other booking-related problems and finding solutions for guest needs.

Having a thorough knowledge of room types, facilities, amenities and pricing.

Ensuring all reservations are handled according to established guidelines.

Requirements:

Grade 12

A formal qualification

At least 2+ years experience in reservations

Strong verbal and written communication skills are essential for interacting with guests and colleagues.

Accuracy in data entry and record-keeping is crucial.

A positive and helpful attitude is important for creating a positive guest experience.

Experience with relevant reservation software and online platforms is often required.

The ability to address and resolve booking issues and guest concerns.

The ability to promote the hotels offerings and maximize revenue.



GO APPLY NOW

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How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Posted in Jobs in South Africa

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South Africa: Reservationist – Gardens, Cape Town posted by HotelJobs

Advertisement



Job Description

Hotel in Gardens, Cape Town is looking for a Reservationist to handle bookings, inquiries and guest communication.

You will play a key role in maximizing revenue and guest satisfaction by effectively managing inventory and rates.

Duties:

Handling bookings from various channels like phone, email, or online platforms.

Responding to inquiries, providing information about the lodge and its offerings, and addressing special requests.

Ensuring accuracy and completeness of guest information and booking details in the reservation system.

Upselling rooms and packages and negotiating rates to maximize occupancy and revenue.

Coordinating with other teams to ensure smooth guest experiences.

Addressing overbooking or other booking-related problems and finding solutions for guest needs.

Having a thorough knowledge of room types, facilities, amenities and pricing.

Ensuring all reservations are handled according to established guidelines.

Requirements:

Grade 12

A formal qualification

At least 2+ years experience in reservations

Strong verbal and written communication skills are essential for interacting with guests and colleagues.

Accuracy in data entry and record-keeping is crucial.

A positive and helpful attitude is important for creating a positive guest experience.

Experience with relevant reservation software and online platforms is often required.

The ability to address and resolve booking issues and guest concerns.

The ability to promote the hotels offerings and maximize revenue.



GO APPLY NOW

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Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in South Africa, South Africa


Job Seeker Tip

Learn the common software and tools used in your industry - stay current with technology.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Engineering Management MECS Africa

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Western Cape: Logistics Manager posted by Ikwezi Mining (Pty) Ltd

Jobs in South Africa October 7, 2025
Ikwezi Mining (Pty) Ltd Logistics Sales

Key Responsibilities:Transportation Management - Coordinate the movement of bulk cement from the port to warehouse locations.- Manage company-owned tankers...

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in South Africa

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