South Africa: Reservations Executive

Date	2024-06-09
Job Title	Reservations Executive
Employer	More Information
Salary	Based on Experience
Category	Admin Clerical Secretarial
Location	ZA / South Africa

Job Summary

The reservations office is the first point of contact for their potential guests. We are making a team of well-spoken and knowledgeable Reservation Executives, to be the first point of contact of this dynamic group.

Responsibilities:

Ensure you are fully aware of all rates, facilities and current activities within the group. Engage the client by quoting, making bookings, confirming bookings, taking payments and completing all administrative duties of the reservation process. Liaise with all departments and communicate any special requirements of individual guests. Ensure that all Reservations, enquiries and requests are confirmed in line with company policy. Be aware of and maintain relationships with regular guests to encourage repeat business. Ensure that the group database is maintained with accurate records for clients, agencies and companies. Be aware of all front office procedures and assist with reception duties when required. Ensure accuracy and attention to detail is maintained on all stages of reservations from the enquiry to the guest“s departure. Attend front office meetings, appraisals, training and functions as required. Work to a roster set by the head of department. Skills and competencies: Fluent in English (written and spoken) Excellent telephone manner Attention to detail Experienced in hotel operations or sales in a four or five star environment Computer literate Well presented, friendly and professional

View Job South Africa: Engineer / Maintenance Manager - French Speaking posted by Zeebra Junction Specialist Recruitment

Reservations Executive position available in ZA, South Africa. This job position was posted by . The job has been posted on 2024-06-09 in the Admin Clerical Secretarial category

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