South Africa: Sales – Call Centre Agents (Insurance) posted by AtripleA recruitment & temps

Insurance

Our Client in the Insurance Industry is seeking Call Centre Agents – Sales to join their team in Menlo Park, Pretoria.

Should you meet the above requirements, please email your CV to *****@*****.co.za with copy of ID, qualifications and latest payslip

Purpose Statement of the Position:

To generate sales according to target – Call Centre Sales Agent

1. Market products and achieve sales target
• Sell policies (out bound)
• Apply product knowledge
• Capture policy on system
• Attend to client queries
• Process amendments on policies
• Responsible for own policy retention

2. Fit and Proper Requirements
• Adhere and comply to FSB board notice in terms of FAIS

Requirements Knowledge and Skills

1. Formal Education

1. Matric
2. Call Centre Certificate

2. Technical/Legal Certification

1. RE 5 (Advantage)
2. Registration as an Employee Representative (Advantage)
3. Recognised qualification as per FSB (Advantage)3. Experience
4. 1 Years’ Experience as a call centre agent (outbound)
5. Insurance Industry

Competencies

4. Knowledge

• Legislation
• Life Insurance Industry

5. Skills

• Communication Verbal and Written
• Computer
• Telephone Etiquette
• Sales Driven
• Ability to deal with various people

6. Attributes

• Confidence
• Assertiveness
• Positive and Self-Motivated
• People Centric
• Accuracy
• Team Player

Salary: R6 995.00 per month as the basic.

Commission can be earn once a target of 160 sales per month is confirmed

Benefits include medical, provident, group risk life insurance