South Africa: Sales Consultant posted by Sharon Nurock Recruitment cc

• Customer Portfolio Management: Organise and manage customer interactions using historical data and planned visits; use reports to maintain service quality and control budgets
• Sales Execution: Identify customer needs, present suitable solutions, prepare for calls, introduce products, and follow up
• Administration: Maintain accurate records, process orders, update customer data, and manage quotations, contracts, and expense reports
• Inbound Call Handling: Resolve queries, provide product information, and manage delivery arrangements, including stock and delivery issues
• BTS (Back to School): Promote BTS programmes to new and existing schools
• Communication: Build and maintain strong relationships with internal teams, staff, and client departments

Performance Criteria:

• Conduct daily customer visits with professionalism
• Achieve sales targets
• Ensure accurate order processing and contract updates
• Handle calls promptly and courteously
• Adhere to company policies and procedures
• Maintain strong interpersonal relationships and represent the company effectively

Qualifications & Experience:

• Matric (and a Sales/Marketing Diploma preferred)
• 5+ years relevant sales experience

 What you’ll need and be able to demonstrate:

• Valid driver’s license
• Computer literacy + CRM know-how
• Strong communication + customer service skills
• Sales & planning abilities
• Business calculations (GP, ratios)