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Cape Town: Customer Service Administrator posted by Employment Solutions

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Job Description

About the Role

We are seeking a highly organized and customer-focused Customer Service Administrator to join our team in Cape Town. As a key member of our administrative support team, you will be responsible for managing day-to-day operations, ensuring seamless customer experience, and maintaining accurate records.

Key Responsibilities

  • Process all quotes, tenders and orders
  • Update the orderwise and surgicom platforms daily
  • Follow up on customer order numbers for goods/services
  • Process proforma invoices and follow up on COD orders
  • Process credits
  • Maintain Monday.com boards
  • Filing
  • Provide admin support
  • Invoice all shipments on a rotational basis

Requirements

  • Matric
  • Minimum 2 years of customer service experience within MedTech
  • Working knowledge and understanding of Syspro
  • Intermediate Excel skills

Qualifications

  • We are looking for a strong emphasis on tenders exposure/experience preferably within the MedTech space.

Salary & Benefits

  • (Salary information not provided in original job description, therefore skipped)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Medical Jobs in Western Cape

The Western Cape, with its vibrant economy and diverse industries, presents a promising career landscape for medical professionals. Generally, the demand for healthcare workers is high across various sectors, from private hospitals to government facilities. Typically, these roles involve working closely with patients, developing treatment plans, and collaborating with other healthcare professionals.

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When it comes to salary expectations, it’s common for medical positions in the Western Cape to fall within broad ranges of R500 000 to R1 500 000 per annum, depending on factors such as level of experience, company size, and industry sector. Often, senior roles or those in more specialized fields can command higher salaries. However, it’s essential to note that these are general estimates and actual salaries may vary.

Common skills required for medical positions in the Western Cape include a strong foundation in medicine, excellent communication and interpersonal skills, the ability to work under pressure, and proficiency in electronic health records systems. Typically, healthcare professionals with experience in emergency medicine, critical care, or pediatrics may be in high demand. Additionally, many employers value candidates with experience in patient management, medical research, and quality improvement initiatives.

The Western Cape is home to various industries that commonly employ medical professionals, including the financial services sector, technology industry, manufacturing sector, and public healthcare system. Often, these roles involve working closely with patients, developing treatment plans, and collaborating with other healthcare professionals. Career development opportunities in this field are generally good, with many employers investing in training and professional development programs.

Typically, career progression paths for medical professionals in the Western Cape may include moving into senior leadership positions, pursuing specialized certifications or qualifications, or taking on roles in research and development. Generally, there are many opportunities for advancement and growth within this field, particularly for those who demonstrate a commitment to ongoing learning and professional development.


This information provides general career guidance. Actual salaries and requirements vary by employer.

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