South Africa: Supply Chain Administrator/Coordinator posted by G-Core Capital

Experiential and Educational requirements:
– Matric
– Min. 3-5 Years related experience
– Relevant tertiary degree (Advantageous)
– Computer Literacy: Intermediate MS office and SAP experience
Essential duties and responsibilities:
– Achieve financial objectives
– Raising accurate Sales Orders and Purchase Orders within SAP and ensuring FIFO for Goods Receipts
(Maintain Order Balance),
– Ensure orders are processed to export country within required timing,
– Ensure system pricing information is accurate and up to date to allow for invoicing to be completed
within lead-time,
– Understand Inventory levels (Reviewed Daily) and involve in initiatives to reduce aged / obsolete stock
(PIPELINE Management),
– Ensure that stock is dispatched within agreed terms,
– Ensure that Invoice queries are corrected within the month of processing and variance calculations are
provided to management for checking and authorisation,
– Minimise risk exposure due to air and hand carry shipments,
– Maintain customer information – Contacts Database, Order Files,
Maintain strong communication to develop a detailed understanding of customer needs, building
relationships and effective partnerships,
– Assist with implementation of action plans if customer satisfaction rating is below acceptable level,
– Directly involved in the handling of all customer complaints relating to your area of responsibility,
– Co-ordinate shipping schedules and communicate this information for order balance, calculation, and
information sharing (Weekly),
– Comply to Standard Operating Procedures,
– Ensure that SAP processing is up to date and correct regarding Orders and Pricing,
– Identify Operational issues and tracked these with management to resolve timeously,
– Submit Kaizen ideas to improve operational efficiencies and enhance team effectiveness and profitability,
– Gather Information and Report/Consult with Management regarding the need for urgent shipments and
priority support from TTC-Exp,
– Ensure that ALL irregular operations are reported to management immediately for understanding and
prompt action/resolution to avoid risk,
– Process and Check Customer Orders confirming Accuracy, Fluctuations and submission timing in
accordance with TTC-Exp deadlines,
– Ensure forms are handed to Management for Authorisation and that check sheets are completed and
order forms are uploaded/submitted,
– Submit and track Request for Quotations – Providing all the necessary detail to TTC-Exp and/or TTC-Mid,
– Ensure that accurate Rundown Sheets are created with detailed supporting history for discussion with
TTC-Exp/TTC-Mid,
– Strive toward continuing professional growth, improving sales skills, business acumen, and product
knowledge,
– Active involvement in training initiatives and strive toward better results (Personal Development Plan and
Career Development Plan),
– Actively work toward performance objectives and targets and communicate to Management where
concerns are met,
– Continue to ask question to develop a deeper understanding of problems/conflict,
– Maintain appropriate interpersonal relationships with employees, peers, and customers,
– Ensure that Company policy is adhered to, particularly but not limited to Office Hours, Lunch Breaks, and
Security,
– Ensures that work area is clean, secure, and well maintained [5S],
– Completes special projects and miscellaneous assignments as required,
– Participate in Quarter end Inventory Verification at stock count (Audit),
– Ensure daily visits to the warehouse to directly understand stock levels.