Job Description
About the Role
Helderberg Personnel is seeking an experienced Housekeeping Manager to lead and manage our Housekeeping department, ensuring exceptional standards of cleanliness, presentation, hygiene, and guest service across all guest rooms, public areas, and back-of-house facilities.
Key Responsibilities
- Lead, manage, and motivate the Housekeeping team including room attendants, laundry, and porters
- Ensure all housekeeping staff comply with hotel policies relating to uniform, hygiene, and conduct
- Liaise daily with Reception regarding occupancy, arrivals, departures, VIP guests, and special requirements
- Plan and allocate daily duties, room lists, cleaning schedules, and checklists
- Conduct regular inspections of guest rooms, public areas, laundry, and recreational areas to ensure standards are met
- Ensure maintenance issues are identified, reported, and resolved prior to rooms being released to Front Desk
- Maintain consistently high standards of cleanliness, presentation, and guest service
- Oversee guest and hotel laundry services in line with hotel standards
- Ensure full compliance with health, safety, and hygiene regulations
- Develop, implement, and maintain housekeeping and preventative maintenance checklists
- Conduct daily briefings, training, and performance management sessions as required
- Manage staff performance, discipline, and development where necessary
- Develop and update housekeeping procedures, standards, and operating processes
- Compile weekly staff rosters in line with occupancy levels and operational needs
- Control housekeeping stock, place orders, conduct regular stock takes, and minimise wastage
- Ensure storerooms, stoeps, and courtyards are clean, organised, and well maintained at all times
Requirements
- Proven experience as a Housekeeping Manager or Senior Housekeeping Supervisor within a lodge or hotel environment
- Strong leadership and people management skills
- Exceptional attention to detail and quality standards
- Good organisational and communication skills
- Knowledge of health, safety, and hygiene legislation
- Ability to work shifts, weekends, and public holidays
Qualifications
No formal education or certifications are required for this role.
Salary & Benefits
Salary details will be discussed during the interview process.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in Western Cape
The Western Cape is a thriving region for other tourism and hospitality careers, with a diverse range of industries catering to both local and international clients. Typically, this sector experiences steady growth due to the province’s reputation as a popular tourist destination, attracting millions of visitors each year. Generally, job seekers in this field can expect to find employment opportunities across various sectors, from luxury hotels to outdoor adventure operators.
Salary ranges for careers in other tourism and hospitality vary widely depending on factors such as experience, company size, and industry sector. While broad salary expectations are difficult to pinpoint, it’s common for entry-level positions to fall within the R20 000 – R40 000 per month range, with more senior roles potentially exceeding R80 000 – R150 000 per month. However, these figures are highly variable, and actual salaries can differ significantly based on individual circumstances.
Common skills required for careers in other tourism and hospitality include excellent communication and interpersonal skills, a strong attention to detail, and the ability to work well under pressure. Other essential skills often include language proficiency (especially English and Afrikaans), knowledge of local culture and customs, and experience with customer service or marketing. Additionally, having a basic understanding of financial management, conflict resolution, and team leadership can be beneficial in advancing one’s career.
The Western Cape is home to various industries that commonly employ professionals in other tourism and hospitality, including the financial services sector, technology industry, manufacturing sector, and more. These sectors offer diverse opportunities for job seekers, from working as a concierge or tour guide to managing hotel operations or marketing campaigns.
Career development opportunities abound in this field, with common paths including taking on additional responsibilities, pursuing specialized training or certifications, and moving into management roles within existing companies. With experience and dedication, professionals can transition into senior leadership positions or explore entrepreneurial ventures, leveraging their expertise to build successful businesses in the Western Cape’s thriving tourism industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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