Job Description
About the Role
We are seeking an experienced Lodge Manager & Field Guide Couple to join our luxury lodge in Thabazimbi. As a dynamic duo passionate about hospitality and wildlife guiding, you will be responsible for managing and delivering exceptional guest experiences.
Key Responsibilities
- Full responsibility for lodge property operations
- Maintain and uphold the brand standards at property level
- Act as key ambassador of the brand including hosting site inspections and engaging with the market
- Conduct weekly one-on-one meetings with Heads of Department
- Keep the property innovative and aligned with current hospitality trends
- Handle guest queries and complaints professionally and constructively
- Develop staff potential and facilitate ongoing training programmes
- Provide effective leadership and professional management
- Participate in operations forums to optimise teamwork and collaboration
- Implement performance management and succession planning processes
- Conduct regular performance appraisals and follow-up on development plans
Requirements
- Minimum 3 years in senior hospitality management roles
- Proficient in MS Office Suite
- Proven track record of meeting targets
- Strong knowledge of international hospitality trends and product supply
- Valid Code 08 driver’s licence and reliable transport essential
Qualifications
- FGASA Nature Site Guide (NQF4) and Trails Guide qualification (for Field Guide)
- ARH and Rifle Proficiency, First Aid Level 1, Driver’s Licence (for Field Guide)
Salary & Benefits
Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Waterberg
The hospitality and catering industry in Waterberg, South Africa, is a dynamic sector that typically offers a range of job opportunities for those passionate about delivering exceptional customer experiences. Generally, the industry is known for its seasonal fluctuations, with peak demand during tourist seasons and slower periods during off-peak months. However, this can also present opportunities for career advancement and development.
Typically, salaries in catering and hospitality positions vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, entry-level positions often fall within the range of R20 000 to R40 000 per annum, while more senior roles can command salaries ranging from R60 000 to R100 000 or more. However, it’s essential to note that these figures are only a general guide and may not reflect actual salaries for specific job openings.
Common skills required for catering and hospitality roles in Waterberg include excellent communication and interpersonal skills, ability to work effectively under pressure, and knowledge of food safety and hygiene protocols. Typically, candidates with prior experience in the industry, as well as those with a degree or diploma in hospitality management, hospitality studies, or a related field, are often considered for senior roles.
The industry is often dominated by sectors such as tourism, agriculture, and events management, which commonly employ catering and hospitality professionals. Financial services sector companies may also offer opportunities in this field, particularly if they have on-site restaurants or event facilities. Additionally, many hotels, lodges, and game reserves operate in the region, providing a range of job openings for those interested in working in the hospitality industry.
For those looking to advance their careers in catering and hospitality, there are often opportunities for training and development programs, as well as mentorship schemes. Typically, career progression paths involve taking on increasingly senior roles within a company, while also pursuing additional education or certifications to enhance skills and knowledge.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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