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Tzaneen: Payroll Customer Support Consultant – Tzaneen (Limpopo)

Tzaneen: Payroll Customer Support Consultant – Tzaneen (Limpopo)

Posted on 2025-05-08 00:00:00

Employer Unspecified
Category Accounting / Finance
Location Greater Tzaneen  / Tzaneen

Job Summary

We are looking for a young, dynamic, energetic Payroll Support Consultant with at least 2-3 years of payroll processing and support experience. The ideal candidate must have a matric / NQF level 4, a drivers license, and experience in a client-facing or consultancy environment. Experience with Payspace or Deel Local Payroll System would be an advantage. Required knowledge, skills and personal attributes: Comprehensive understanding of payroll regulations. Excellent attention to detail and strong numeracy skills. Proficiency with payroll software. Effective communication and time management skills. Ability to maintain confidentiality. Additional soft skills: critical thinking, problem-solving, adaptability, self-discipline and the ability to work under pressure. Willingness to assist clients at inconvenient times. Key responsibilities: Client Support & Troubleshooting: Provide guidance and support to clients on payroll software and system usage. Resolve payroll-related issues, ensuring timely resolution. Payroll Processing Assistance: Assist clients in processing payroll accurately and on time. Ensure payroll calculations comply with applicable laws, policies, and client-specific rules. Assist in maintaining payroll systems and ensure all information is current and accurate. Compliance & Regulatory Adherence: Stay updated on changes in payroll-related regulations and laws and advise clients accordingly. Monitor, audit, and review payroll records to ensure compliance with audit requirements. Reporting & Documentation: Prepare and generate payroll reports as required by clients. Maintain accurate records of payroll transactions, adjustments, and employee benefits. Assist in preparing end-of-year payroll reports, tax submissions, and other necessary documentation. System Maintenance & Updates: Assist in updating and configuring payroll systems to meet client needs or accommodate new regulatory requirements. Identify areas for process improvements and recommend solutions to enhance payroll efficiency and accuracy.

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