Menu Close

Umhlanga Rocks: Hotel Manager – Luxury Hotel – Umhlanga | Lb posted by Kendrick Recruitment

Advertisement



Job Description

Hotel Manager – Luxury Hotel, Umhlanga, KZN Kendrick Recruitment is seeking an experienced and dynamic Hotel Manager to lead operations at a prestigious luxury hotel in Umhlanga, KwaZulu-Natal. This senior leadership role requires a highly motivated individual with extensive experience across Rooms, Food & Beverage, and executive hotel management in a five-star environment. Key Responsibilities: Hotel Leadership and Management: Ensure the delivery of exceptional guest experiences and service recovery across all areas of the hotel. Actively embody and promote the hotel’s mission, values, and service standards. Maintain constant presence on the floor, interacting constructively with staff and guests. Conduct regular property inspections and ensure all maintenance, housekeeping, and safety requirements are met. Manage day-to-day hotel operations, including Front Office, Rooms, Food & Beverage, Housekeeping, Spa, and Security. Serve as Hotel Manager-on-Duty when required, overseeing peak operations and guest interactions. Lead VIP room inspections and ensure all guest areas meet luxury standards. Team Leadership and Development: Manage, mentor, and coach the Senior Management team, ensuring adherence to operational and service standards. Oversee staff appraisals, performance management, and succession planning. Ensure effective rostering to balance labour efficiency with service quality and staff welfare. Support continuous training and development opportunities for all team members. Foster a culture of teamwork, engagement, and guest-oriented service. Financial and Operational Oversight: Monitor and manage hotel budgets, revenue, and profitability. Analyse financial and operational data to identify risks and opportunities. Support Sales and Marketing initiatives, representing the hotel at supplier meetings and industry events. Ensure all revenue is accurately recorded and reported in accordance with hotel systems. Guest Experience and Service Excellence: Ensure all guest interactions exceed expectations and adhere to the hotel’s luxury standards. Respond promptly and effectively to guest feedback and complaints. Collaborate with executive teams to anticipate guest needs and enhance the overall guest journey. Protect the hotel’s reputation by maintaining high standards of service, safety, and security. Compliance, Health, and Safety: Ensure compliance with legal, health, and safety regulations at all times. Maintain awareness of emergency procedures and proactively manage risk. Uphold confidentiality and integrity in all hotel operations and employee matters. Requirements: Degree or equivalent qualification in Hospitality Management, Business, or related field. Minimum 5 years’ Hotel Manager experience, including at least 3 years in Executive Management. Minimum 5 years’ experience in Rooms Management and Food & Beverage at a senior level in a 5-star hotel. Proficiency in Microsoft Office, Opera, and Micros systems. Strong knowledge of revenue management, budgeting, and financial analysis. Proven track record in guest interaction, service recovery, and high-end hospitality standards. Highly presentable with excellent verbal and written English communication skills. Ability to work flexible hours, weekends, holidays, late shifts, and travel as required. Salary: Negotiable depending on experience. This is a rare opportunity for a senior hospitality professional to lead a luxury hotel, ensuring operational excellence, outstanding guest experiences, and a motivated and high-performing team in Umhlanga.

View Job  South Africa: People (Hr) Administrator - Luxury Safari Lodge - Kruger National Park | Mm posted by Kendrick Recruitment

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in eThekwini

The catering and hospitality industry in eThekwini, South Africa is a thriving sector with a diverse range of job opportunities available to those looking to break into the field. Generally, this industry is known for its fast-paced and dynamic environment, with many roles requiring adaptability and flexibility.

Typically, salaries for catering and hospitality professionals in eThekwini fall within broad ranges, depending on factors such as experience, company size, and industry sector. For example, entry-level positions in restaurants or hotels may pay a salary of around R10 000 to R20 000 per month, while more senior roles or those in larger organisations may command salaries ranging from R50 000 to R100 000 per month. However, it’s essential to note that these are general estimates and actual salaries can vary significantly depending on individual circumstances.

Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, the ability to work well under pressure, and a strong attention to detail. Other key skills often sought after in this industry include time management, problem-solving, and adaptability. In some cases, knowledge of food preparation, beverage service, or event management may also be beneficial.

The catering and hospitality industry employs professionals across various sectors, including the financial services sector, technology industry, manufacturing sector, and tourism industry. Other industries that commonly hire for this type of role include hotels, restaurants, bars, and conference centres. It’s worth noting that many organisations in these sectors are open to training and developing their staff, which can be a valuable asset when starting a new career.

View Job  Ballito: Senior Sous Chef (Boutique Hotel) - Ballito posted by HotelJobs

Career development opportunities in the catering and hospitality industry often involve progressing through senior roles or taking on specialist positions such as food and beverage management or event coordination. With experience and additional qualifications, it’s possible to move into management or supervisory roles, or even start one’s own business.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement




Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Umhlanga Rocks, eThekwini


Job Seeker Tip

Network actively - many jobs are filled through referrals before being advertised.

View Job  Umhlanga: Audit Senior posted by Hire Resolve
How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Sandton: Junior communications writer (internship) posted by Raizcorp

Jobs in Gauteng January 29, 2026
Other Professions Raizcorp

Raizcorp is looking for a junior communications writer (one year internship) who loves turning product updates and technical information into…

View Job

Sandton: Learning content developer posted by Raizcorp

Jobs in Gauteng January 29, 2026
Education Raizcorp Training

Raizcorp is looking for an experienced and passionate Instructional designer / Learning content developer who holds a degree and at…

View Job

eMalahleni: Education and Training Officer – Adult Programs (FTC) posted by Hire Resolve

Jobs in eMalahleni January 29, 2026
Education Hire Resolve Training

Description:Hire Resolve's Client is currently looking for an experienced Education and Training Officer to join their mining company based in…

View Job

Pinetown: Raw Materials Stores: Team Leader posted by Hire Resolve

Jobs in Durban Area January 29, 2026
Hire Resolve Other Management

A leading packaging company is looking for an experienced Raw Materials Store Team Leader with strong experience in supply chain…

View Job

Pinetown: Raw Materials Stores: Team Leader posted by Hire Resolve

Jobs in Durban Area January 29, 2026
Hire Resolve Other Management

A leading packaging company is looking for an experienced Raw Materials Store Team Leader with strong experience in supply chain…

View Job

Pinetown: Raw Materials Stores: Team Leader posted by Hire Resolve

Jobs in Durban Area January 29, 2026
Hire Resolve Other Management

A leading packaging company is looking for an experienced Raw Materials Store Team Leader with strong experience in supply chain…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in eThekwini, Jobs in KZN North Coast, Jobs in Umhlanga Rocks

More Jobs in Your Area

Umhlanga Rocks: Hotel Manager – Luxury Hotel – Umhlanga | Lb posted by Kendrick Recruitment

Advertisement



Job Description

Hotel Manager – Luxury Hotel | Umhlanga, KwaZulu-Natal Location: Umhlanga, KwaZulu-Natal Role Type: Full-time, Senior Management Package: Market-related / Negotiable depending on experience Kendrick Recruitment is seeking a dynamic and experienced Hotel Manager to lead a prestigious luxury hotel in Umhlanga. This is a career-defining opportunity for a seasoned hospitality professional ready to lead from the front , ensuring world-class guest experiences, operational excellence, and an empowered, motivated team . Key Responsibilities: Operational Leadership & Department Oversight Oversee day-to-day operations across Rooms, Food & Beverage, Spa, and other departments Ensure consistent luxury service standards across all guest-facing areas Proactively resolve operational issues while maintaining a calm, professional environment Implement and monitor Standard Operating Procedures (SOPs) across all departments Team Leadership & Development Lead, mentor, and grow a high-performing management team Foster a positive, motivated, and accountable team culture Conduct performance reviews, training, and staff development initiatives Financial & Business Management Manage budgets, profitability, and overall business performance Monitor departmental KPIs, revenue targets, and operational efficiency Provide insights and recommendations for improving profitability while maintaining service quality Guest Experience & Brand Representation Champion service excellence and deliver memorable, personalised guest experiences Act as the hotel’s brand ambassador within the industry and community Handle guest feedback, complaints, and special requests with professionalism and tact Strategic Planning & Reporting Contribute to strategic business planning and operational initiatives Prepare regular operational and financial reports for ownership and stakeholders Requirements & Qualifications: Minimum 5 years’ experience in senior hotel management within a 5-star luxury environment Strong Rooms & Food & Beverage leadership experience Excellent financial acumen, operational understanding, and business insight Outstanding communication, interpersonal, and guest engagement skills Hands-on leader with the ability to thrive under pressure and inspire teams Tertiary qualification in Hospitality or Hotel Management preferred Flexible to work weekends, public holidays, and peak seasons as required What Is On Offer: Competitive, market-related salary , negotiable depending on experience Leadership of a prestigious luxury hotel property in Umhlanga Opportunity to shape operational excellence and deliver memorable guest experiences Collaborative, high-performing team environment with growth and development opportunities

View Job  Polokwane: Pastry Chef - Fusion posted by Fusion Boutique Hotel

About Catering / hospitality Jobs in eThekwini

The catering and hospitality industry in eThekwini, South Africa is a thriving sector with a diverse range of job opportunities available to those looking to break into the field. Generally, this industry is known for its fast-paced and dynamic environment, with many roles requiring adaptability and flexibility.

Typically, salaries for catering and hospitality professionals in eThekwini fall within broad ranges, depending on factors such as experience, company size, and industry sector. For example, entry-level positions in restaurants or hotels may pay a salary of around R10 000 to R20 000 per month, while more senior roles or those in larger organisations may command salaries ranging from R50 000 to R100 000 per month. However, it’s essential to note that these are general estimates and actual salaries can vary significantly depending on individual circumstances.

Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, the ability to work well under pressure, and a strong attention to detail. Other key skills often sought after in this industry include time management, problem-solving, and adaptability. In some cases, knowledge of food preparation, beverage service, or event management may also be beneficial.

The catering and hospitality industry employs professionals across various sectors, including the financial services sector, technology industry, manufacturing sector, and tourism industry. Other industries that commonly hire for this type of role include hotels, restaurants, bars, and conference centres. It’s worth noting that many organisations in these sectors are open to training and developing their staff, which can be a valuable asset when starting a new career.

View Job  Western Cape: Junior Sous Chef – (URGENT) posted by West Coast Personnel

Career development opportunities in the catering and hospitality industry often involve progressing through senior roles or taking on specialist positions such as food and beverage management or event coordination. With experience and additional qualifications, it’s possible to move into management or supervisory roles, or even start one’s own business.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement




Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Umhlanga Rocks, eThekwini


Job Seeker Tip

Dress professionally for interviews, even if the company has a casual dress code.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

View Job  eThekwini: Junior Structural Engineer posted by Goldman Tech Resourcing

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Sandton: Junior communications writer (internship) posted by Raizcorp

Jobs in Gauteng January 29, 2026
Other Professions Raizcorp

Raizcorp is looking for a junior communications writer (one year internship) who loves turning product updates and technical information into…

View Job

Sandton: Learning content developer posted by Raizcorp

Jobs in Gauteng January 29, 2026
Education Raizcorp Training

Raizcorp is looking for an experienced and passionate Instructional designer / Learning content developer who holds a degree and at…

View Job

eMalahleni: Education and Training Officer – Adult Programs (FTC) posted by Hire Resolve

Jobs in eMalahleni January 29, 2026
Education Hire Resolve Training

Description:Hire Resolve's Client is currently looking for an experienced Education and Training Officer to join their mining company based in…

View Job

Pinetown: Raw Materials Stores: Team Leader posted by Hire Resolve

Jobs in Durban Area January 29, 2026
Hire Resolve Other Management

A leading packaging company is looking for an experienced Raw Materials Store Team Leader with strong experience in supply chain…

View Job

Pinetown: Raw Materials Stores: Team Leader posted by Hire Resolve

Jobs in Durban Area January 29, 2026
Hire Resolve Other Management

A leading packaging company is looking for an experienced Raw Materials Store Team Leader with strong experience in supply chain…

View Job

Pinetown: Raw Materials Stores: Team Leader posted by Hire Resolve

Jobs in Durban Area January 29, 2026
Hire Resolve Other Management

A leading packaging company is looking for an experienced Raw Materials Store Team Leader with strong experience in supply chain…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in eThekwini, Jobs in KZN North Coast, Jobs in Umhlanga Rocks

More Jobs in Your Area