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Cape Town City Centre: Nursing Services Manager – Quality Care Manager

Cape Town City Centre: Nursing Services Manager – Quality Care Manager

Posted on 2025-06-24 00:00:00

Job Summary

Overview: Our client strives to provide a comprehensive range of residential care services that prioritize the well-being and individual needs of older persons. Their holistic approach focuses on meeting the physical, emotional, and social needs of each resident, fostering a supportive and caring environment. Core Values: Our client is guided by their core values of Love, Justice, Hospitality, Respect, Compassion, and Patience, and they continue to build on these values in a personal and professional capacity. Qualities: The following qualities will drive your passion and commitment within this role: To promote and restore patients’ health by developing day-to-day management and long-term planning of the patient care area Lead a team and develop staff Collaborate with physicians and multi-disciplinary professional staff Provide physical and psychological support for patients, friends, and families Plan and manage nursing services in accordance with the policies of our client and the registering authority guidelines Duties and Responsibilities: Healthcare: Ensure that all healthcare objectives of our client are met. Maintain a cooperative relationship among healthcare teams by communicating information; responding to requests, building rapport, and participating in team problem-solving methods Conduct weekly meetings with the catering service to discuss residents’ diets, requests, and grievances Facilitate continued communication between the residents and their families, ensuring that a high standard of care is maintained Daily updates of resident status and bed occupancy Ensure the bed occupancy of the frail care unit is optimally maintained Approve and screen all admissions and be involved to ensure that assessments are done, and liaise with all relevant members of the multi-disciplinary team (where the new resident is coming from) to ensure continuation of care Create and maintain an environment of dignity, compassion, peace, hospitality, and respect Safeguarding to ensure the absolute full protection of vulnerable children and elders cared for Oversee that malpractice and indemnity insurance is taken out, covering all staff Provide in-service training meeting all guidelines Manage the disaster program in accordance with Health and Safety guidelines Admiration: Source the best talent meeting the needs of the organisation Formulate the successful induction of all staff on the required contracts Perform performance reviews with the Facility Manager according to our client’s program and the Department of Labour Program and coordinate training of carers, staff nurses, and sisters Coordinate timetables in accordance with operational needs and care requirements Compile monthly operating and capital budgets and variance reports, and contribute to annual budgets Compile monthly statistics and healthcare reports Action monthly checks of all billing and invoices before posting thereof Be available for counseling, both residents and staff Maintain nursing supplies inventory by studying usage reports, identifying trends, anticipating needed supplies, approving requisitions, and cost allocations Control and record prescription drugs within legislative requirements Ensure that the weekly schedule 5, 6 & 7 medicines are checked Manage service level agreement for disposal of hazardous waste, blister packing of medication Compliance: Maintain nursing guidelines by writing and updating codes of conduct Maintain nursing operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures Assure quality of care by developing and interpreting the client’s and nursing division’s philosophies and standards of care; enforcing adherence to SANC and other governing regulations; measuring health outcomes against standards; making or recommending adjustments Assist with departments undergoing inspections with DOH, DOMH, and DSD Ensure Legal compliance at all times related to: Registration with Department of Social Development, Department of Health Disciplinary procedures according to the Labour Act and adhere to the company’s policies and Codes of Conduct Keep all records of staff on probation review times Qualification: Nursing and ward administration for at least 10 years, with previous experience in Geriatrics preferable 3 years in a leadership role with excellent leadership and people skills Ability to prioritise tasks

View Job  Gauteng: Enrolled Nurse Assistants posted by Complete Healthcare Services

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