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Upington: Receptionist / Telesales Agent

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Job Description

About the Role

We are seeking a highly motivated and experienced Receptionist/Telesales Agent to join our team in Upington. As a key member of our sales team, you will be responsible for driving sales growth, building strong customer relationships, and delivering exceptional customer service.

Key Responsibilities

  • Achieve monthly sales targets and performance goals
  • Build and maintain strong customer relationships
  • Attain branch budget requirements, including GP% targets
  • Liaise with customers and promote the full product/service range
  • Focus on assigned markets and meet set call ratios
  • Generate quotations and invoices for customers
  • Grow and retain the existing customer base
  • Follow up on deliveries, quotations, and customer queries
  • Deliver exceptional customer service
  • Maintain accurate records and file documentation appropriately
  • Manage time effectively and plan daily activities using the CRM system

Requirements

  • Minimum 3 years experience in a telesales environment
  • Sales-related accreditation/certification advantageous
  • Excellent verbal communication and listening skills
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Basic understanding of market trends and customer needs

Qualifications

  • Grade 12 (Matric)

Salary & Benefits

  • Salary details not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Sales Jobs in Khara Hais

In the sales industry, Khara Hais offers a unique opportunity to connect with diverse clients and businesses across various sectors. Typically, sales roles in this region involve building relationships with customers to understand their needs and provide solutions that drive growth and revenue. Generally, these professionals work closely with colleagues from different departments to ensure seamless communication and effective product delivery.

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Sales positions in Khara Hais often command broad salary ranges, depending on factors such as experience, company size, and industry sector. Typically, entry-level sales roles can expect salaries within the range of R200 000 to R400 000 per annum, while experienced professionals may earn between R500 000 and R1 million or more, although these figures are not set in stone and can vary greatly. It’s essential to note that actual salaries will depend on individual circumstances, company budgets, and industry standards.

To succeed in sales roles, common skills include excellent communication and interpersonal skills, a strong understanding of the product or service being sold, the ability to work under pressure, and a willingness to learn and adapt. Typically, sales professionals also possess strong organisational and time management skills, as well as the ability to build rapport with clients and colleagues alike. Additionally, proficiency in Microsoft Office and other productivity software is often expected.

Sales roles can be found across various industries, including financial services sector, technology industry, manufacturing sector, and more. In these sectors, sales professionals play a critical role in driving business growth, identifying new opportunities, and developing customer relationships that lead to long-term partnerships.

Career development opportunities for sales professionals in Khara Hais are plentiful. Typically, experienced sales professionals can move into senior roles, such as sales team leaders or product specialists, where they can develop their leadership skills and drive revenue growth. Others may opt for specialist roles, such as business development or account management, which offer a fresh challenge and opportunities to specialise in specific areas of the business.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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