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West Rand: Service Advisor

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Job Description

About the Role

We are seeking a highly skilled Service Advisor to join our team on the West Rand. As the primary point of contact between customers and the workshop, you will be responsible for ensuring exceptional customer service and satisfaction. With a strong technical understanding of vehicle servicing and repairs, you will work closely with technicians, parts, and warranty departments to deliver high-quality services.

Key Responsibilities

  • Act as the primary point of contact between customers and the workshop
  • Book vehicles in for service, maintenance, and repairs
  • Prepare job cards, costings, and estimates accurately
  • Communicate repair progress and timelines clearly to customers
  • Ensure high levels of customer satisfaction and CSI standards
  • Liaise with technicians, parts, and warranty departments
  • Follow up on outstanding work and completed jobs

Requirements

  • Previous experience as a Service Advisor within a dealership environment
  • Strong customer service and communication skills
  • Good technical understanding of vehicle servicing and repairs
  • Ability to work under pressure in a fast-paced environment
  • Computer literacy and experience with dealer management systems
  • Valid drivers licence

Qualifications

  • None mentioned

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Engineering Jobs in Gauteng

In Gauteng, the engineering job market is generally driven by the growth and development of various industries, including technology, manufacturing, and infrastructure development. This has led to a high demand for skilled engineers with expertise in fields such as mechanical, electrical, civil, and chemical engineering. Typically, these roles involve designing, developing, testing, and implementing solutions to real-world problems.

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The salary range for engineering positions in Gauteng is typically broad, with junior engineers earning around R300 000 to R500 000 per annum, while senior engineers can earn upwards of R800 000 to over R1 200 000. However, it’s essential to note that salaries can vary greatly depending on factors such as experience, company size, and industry sector. For instance, engineers working in the technology industry may receive higher salaries than those in manufacturing or infrastructure development.

Common skills for engineering roles include proficiency in computer-aided design (CAD) software, programming languages like Python or C++, and strong analytical and problem-solving skills. Engineers must also be able to communicate effectively with colleagues from other disciplines and manage projects from conception to completion. Other essential skills include familiarity with industry-specific standards and regulations, as well as the ability to work in a fast-paced environment.

Industry sectors that commonly employ engineers include financial services, technology, manufacturing, and infrastructure development. In these sectors, engineers play critical roles in designing and implementing solutions for complex problems, such as process optimization, product development, and system integration.

For career progression, engineers can typically expect to move into senior or leadership roles with experience and additional qualifications. Many engineers also choose to pursue advanced degrees, such as master’s or doctoral studies, to specialize in a particular area of engineering or transition into related fields like research and development or consulting.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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