Western Cape: Data Centre Co-Ordinator posted by Manpower Group

MAIN FUNCTIONS OF THE JOB

• Full installation & Decommissioning of communication cables in line with customer requirements (CAT5e, CAT6 and Fibre). This will include installing, testing and labelling new cables, uploading test results and documenting cable routes within stipulated SLA turnaround times
• Testing and troubleshooting cabling issues which will include CAT6, Singlemode & Multimode fibreoptic cabling with appropriate testing instruments, i.e. OTDR, Power Meter, Light Source, Copper & Coax testers, etc
• Basic network understanding and troubleshooting methods, Loopback testing on copper, fibre, SFP’s, etc
• Power Distribution Unit (In Rack PDU) configuration, physical installation, firmware updates and fault finding.
• Executing Remote Hands requests with or on behalf of clients, where the requirement may be to reboot servers, patching, labelling, auditing and/or Tape / Media swaps.
• Knowledge with working in the Wireless and PTP space. This will include the use of media conversion from fibre to copper and vice versa.
• Comply to working methods ensuring all SLA and MSA’s are achieved.
• Maintaining good working methods to ensure uptime of 99.99% of data cabling infrastructure.
• Run all scheduled jobs as instructed by the Infrastructure Supervisor / Data Centre Manager.
• Conduct administrative tasks to ensure efficient and organized data centre systems.
• Ensure work operations are carried out in an efficient and timely manner.
• Where necessary liaise with other support staff or teams to ensure uptime maximization and delivery of high-quality services.       

Compliance:

• Maintain compliance in accordance with all relative policies and procedures.
• Meet agreed inter-departmental OLA (Operational Level Agreement)
• H&S monitoring and corrective action to meet statutory compliance, SLAs and good business practice

Critical System Management:

• Ensure applicable planned and corrective maintenance is managed in accordance to ensure customer MSA’s and SLA’s are achieved and maintained.
• Task finalisation and report accurately, as per agreed format, quality and within the agreed timelines.

SKILLS REQUIREMENT:    

• Good technical abilities
• Effective communication skills, active listener – ability to understand requirements.
• Proactive problem solver, perform rapid and accurate assessments.
• Ability to work independently, as well as being a positive team player.
• Self-motivated
• Conducts self professionally, exhibits elevated levels of tolerance and patience.
• Responsible for continued learning and self-development
• Quick response to potentially critical situations
• Trouble shoot systems and components to identify root causes of failures.
• Implement corrective actions promptly to mitigate the negative effects of system changes.
• Good Microsoft Office skills

QUALIFICATIONS AND EXPERIENCE:

• Minimum 3 years relevant cabling experience required.
• 5 years preferable.
• Good knowledge on Data Centre Environments preferable.
• Networking experience advantageous.
• Cabling and or Product certification advantageous.
• Proven working experience with copper and fibre optic testing instruments and equipment.

SHEQ, INFORMATION SECURITY, LEGAL AND OTHER REQUIREMNTS AND OBLIGATIONS

• Employees to demonstrate commitment to the requirements of the Integrated Management System by:
• Taking reasonable care for the health and safety of himself/herself, others and the workplace.
• Obeying all stipulated company rules, policies and procedures in compliance to the Occupational Health and Safety Act 85 of 1993, the Health & Safety Management Program, ISO 27001, ISO 9001, ISO 14001, ISO 50001 and ISO 45001 Standards.
• Report all unsafe or unhealthy conditions and threats that come to his/her attention that may affect persons or the business.
• Ensuring the preservation of confidentiality, integrity and accessibility of information for the company and their respective clients.
• Committing to the implementation and maintenance of our Quality Management System.
• All company employees are responsible for the quality of their work and the protection of company and client information.
• Committing to the implementation and maintenance of our Health, Safety and Environmental statutory and regulatory compliance and performance.
• Committing to the implementation and maintenance of our Energy Management System, energy related statutory and regulatory compliance and performance.
• Committed to the protection of personal information and POPIA or other relevant statutory and regulatory compliance and performance.

PLEASE NOTE ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.