Western Cape: Hotel Manager posted by RareCruit
Posted on 2025-07-16 00:00:00
Employer | RareCruit |
---|---|
Category | Other Tourism/Hospitality |
Location | Western Cape / Western Cape |
Job Summary
- Develop and build guest relationships, promptly respond to guest needs
- Maintain efficient Check in procedures
- To ensure effective liaison between Reservations and Front office Staff, as well as other departments
- Ensure that accounts are balanced daily
- Ensure effective and accurate check out facilities
- Ensure company policy is maintained withing the housekeeping department.
- Maintain exclusivity procedures of the hotel
- Carry out systematic checks of all Front of House and guests
- Reporting faults to maintenance and follow up
- Repairs to be actioned without delay – 100% facilities
- Ensure maximum security in all areas under your control
- Conduct monthly asset counts
- Understand your kitchen and restaurant Man Plans
- Manage daily cash-ups to avoid risk
- Ensure your service is of a high quality
- No variations from the agreed standards of food presentation from the Food Consultant
- Ensure cleanliness of restaurants/bars/public areas
- Monitor daily variance reports and action shortages
- Monitor void reports and manage
- Understand the ownership roles and levels of responsibility in your team
- The custodians list should be regularly updated and evaluated
- Update your Aesthetics and Facilities files monthly
- Ensure Asset list is updated and signed off monthly and updated in your Facilities file
- Regularly check procedures for luggage storage and key control
- Procedures, Standard office procedures and luggage procedures.
- Maintain Uniform standards in all departments
- Implementation of Company Standard Operating procedures, and ensure it is maintained.
- To carry out, or ensure that regular on the job training is conducted to maintain standards
- Monthly and weekly rosters and follow up on-time attendance
- Progressive discipline where applicable
- Considers impact on business
- Demonstrates a sincerely positive attitude toward getting things done
- Understands and addresses group objectives
- Develops solutions that improve organisational performance
Financial
- Initiatives to increase revenue
- Debtors control – no open accounts
- Travel Platform Management – manage commission structure
- Sign all front desk and housekeeping purchase orders
- Achieve targeted Food and Beverage Costs
- Sign off income statement monthly
Human Resources
- Manage your staff through their HR files – know where they live, who is the street committees, hobbies, and passions.
- Maintain staff files
- Work in conjunction with HR to ensure the most effective appointments.
- Hold regular performance appraisals with all staff, identifying areas for development and training needs, and ensuring that this training is effective.
- Participate in the progressive discipline in conjunction with HR office
General
- Guest and review driven
- Understand and capitalise on the key guest demographic
- Deadline Driven
- Innovative
- Focus on keeping the hotel informed on current hospitality trends but have a discerning eye to be a trendsetter and not a trend follower
You will be expected to always be available telephonically and always have access to read and respond to your emails.
QUALIFICATION:
Matric certificate
Hospitality related qualification
EXPERIENCE:
OPERATION experience essential!
2 to 4 years relevant experience
Previous experience in a similar role in a 4/5-star environment
Familiar with all duties of the Front Office / Reservations department
Strong financial acumen
Strong Food and Beverage experience
Strong MS Office skills
If you have a flair for hospitality, a sharp business acumen, and a heart for people — we’d love to meet you.
Please send your CV to Nichael Clack:
*****@*****.co.za
Follow us on social media for the latest jobs, trends and market insight:
Website:
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Western Cape
More jobs in Western Cape
Browse Other Tourism/Hospitality Jobs
Browse RareCruit Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Western Cape: Creditors Clerk posted by Status Staffing
A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPEnbsp nbsp nbspnbspnbspnbspnbspnbspnbspnbspnbspnbsp PermanentSECTORnbsp...
View Job
Creditors Clerk
Western Cape: Financial Administrator posted by Persona Staff
What Yoursquoll DoProcess invoices with accuracy and efficiencyManage accounts payable and receivable like a proReconcile bank statements to ensure...
View Job
Financial Administrator
Western Cape: Debtors Clerk – 6-Month Maternity Contract posted by Persona Staff
Key ResponsibilitiesDebtors ManagementPrepare and process debtor invoicesRun monthly debtor statementsFollow up promptly on outstanding payments, short...
View Job
Debtors Clerk – 6-Month Maternity Contract
Western Cape: Group Financial Manager posted by Persona Staff
Key ResponsibilitiesFinancial ManagementPreparation, analysis, and management of financial statements and budgetsCash flow management and cost controlEnsure...
View Job
Group Financial Manager
Western Cape: Guest Relations Team Lead posted by Craven Cottage CC
Duties nbspEnsure that the reception functions related to all guest touch points are performed according to standards, including guest interaction, hosting...
View Job
Guest Relations Team Lead
Western Cape: Factory Automation Manager Ref: 3922 posted by NDC Personnel
To meet the minimum requirements, yoursquoll need a Bachelorrsquos Degree in Engineering, Automation, or Process Control and at least 3 years of experience...
View Job
Factory Automation Manager Ref
Western Cape: Logistics Controller Ref: 3918 posted by NDC Personnel
To start the application process, send your CV to NDC Personnel amp Contractors today .co.za .co.za ndash we will be in touch once your application matches...
View Job
Logistics Controller Ref
Western Cape: Welding Coordinator Ref: 3931 posted by NDC Personnel
To succeed in this role, you should have at least 5 years of experience in welding engineering or coordination, along with a relevant welding qualification....
View Job
Welding Coordinator Ref
Western Cape: Maintenance Planner Ref: 3940 posted by NDC Personnel
To succeed in this role, you should have Matric, a National Diploma or N6 in Mechanical Engineering, and 1ndash2 years of experience in a technical...
View Job
Maintenance Planner Ref
Western Cape: Mechanical Design Engineer Ref: 3963 posted by NDC Personnel
To succeed in this role, you should have a Diploma in Mechanical Engineering, at least 3 yearsrsquo experience in machine design and manufacturing, and a...
View Job
Mechanical Design Engineer Ref
Western Cape: Industrial Engineer Ref: 3962 posted by NDC Personnel
To succeed in this role, you should have a tertiary qualification in Industrial Engineering and working experience or an internship in a manufacturing...
View Job
Industrial Engineer Ref
Cape Town: Technical Sales Representative (Granular Fertilizers & Biostimulants) – Western Cape posted by Mirna Butler Recruitment
Are you passionate about agriculture and eager to help farmers succeed? Join my clients dynamic team leading the way in granular fertilizers and...
View Job
Technical Sales Representative (Granular Fertilizers & Biostimulants) – Western Cape
Western Cape: General Manager posted by ESG Recruitment
DutiesOverseeing Productiona. Manage all aspects of steel production processes, ensuring efficiency, quality, and adherence to safety regulations.- Resource...
View Job
General Manager
Western Cape: Scrum Master / IT Project Manager posted by Elite Search
ResponsibilitiesDrive agile project delivery across multiple tech productsFacilitate agile ceremonies and cross-team collaborationTrack KPIs, report...
View Job
Scrum Master / IT Project Manager
Western Cape: Millwright Ref: 3980 posted by NDC Personnel
To excel in this role, a trade test and solid FMCG experience is essential, along with expertise in automation and packaging processes.nbspTo start the...
View Job
Millwright Ref
Western Cape: DIESEL TECHNICIAN – COMMERCIAL TRUCKS (CAPE TOWN) posted by MPRTC Recruitment
Minimum RequirementsMatricDiesel Trade Test completed2ndash3 years relevant experienceValid Code 14 Driverrsquos License with PDPSolid technical knowledge...
View Job
DIESEL TECHNICIAN – COMMERCIAL TRUCKS (CAPE TOWN)
Western Cape: Half-Day HR Assistant / Officer posted by West Coast Personnel
Key RequirementsPrevious experience in an HR support or officer roleSolid understanding of HR processes and administrationStrong interpersonal and...
View Job
Half-Day HR Assistant / Officer
Western Cape: RF Manager posted by Perfect Placement Recruitment
Job Title RF ManagerLocation Airport City - Cape townSalary Market relatedVacancy Type Full-TimenbspnbspNon- negotiable qualifications and experience...
View Job
RF Manager
Western Cape: Business Development Technical Support posted by Perfect Placement Recruitment
Job Title Business Development Technical SupportLocation Airport City - Cape townSalary Market relatedVacancy Type Full-TimenbspnbspNon- negotiable...
View Job
Business Development Technical Support
Western Cape: Quality Controller posted by Perfect Placement Recruitment
Job TitlenbspQuality ControllernbspLocation Airport City - Cape townSalary Market relatedVacancy Type Full-TimenbspnbspNon- negotiable qualifications and...
View Job
Quality Controller
Western Cape: UAS Communication Instructor (Unmanned Aerial Systems Communications) posted by Perfect Placement Recruitment
Job Title UAS Communication InstructorLocation Airport City - Cape townSalary Market relatedVacancy Type Full-TimenbspnbspNon- negotiable qualifications and...
View Job
UAS Communication Instructor (Unmanned Aerial Systems Communications)
Western Cape: AME Electrical & Avionics Instructor (Aircraft Maintenance Engineering) posted by Perfect Placement Recruitment
Job Title AME Electrical amp Avionics InstructorLocation Airport City - Cape townSalary Market relatedVacancy Type Full-TimenbspnbspNon- negotiable...
View Job
AME Electrical & Avionics Instructor (Aircraft Maintenance Engineering)
Western Cape: AME Mechanical Instructor (Aircraft Maintenance Engineering) posted by Perfect Placement Recruitment
Job Title AME Mechanical InstructorLocation Airport City - Cape townSalary Market relatedVacancy Type Full-TimenbspnbspNon- negotiable qualifications and...
View Job
AME Mechanical Instructor (Aircraft Maintenance Engineering)
Western Cape: Qualification Test Engineer (Hardware) posted by Perfect Placement Recruitment
Job TitlenbspQualification Test Engineer HardwareLocation Airport City - Cape townSalary Market relatedVacancy Type Full-TimenbspnbspNon- negotiable...
View Job
Qualification Test Engineer (Hardware)
Western Cape: Electronic Hardware Engineer (Snr) posted by Perfect Placement Recruitment
Job Title Electronic Hardware Engineer SnrLocation Airport City - Cape townSalary Market relatedVacancy Type Full-TimeNon- negotiable qualifications and...
View Job
Electronic Hardware Engineer (Snr)