South Africa: Area Manager – Mozambique (Beira) / Zimbabwe posted by Employ Africa Group

About the Role

Area Managers at Employ Africa Group are responsible for ensuring the proper and effective operation of the business in Mozambique (Beira) and Zimbabwe. This role requires individuals to oversee the day-to-day work and operations of in-country/area employees to ensure adherence to organizational guidelines.

Key Responsibilities

• Prioritise and roll out strategic business plans, tactical/operational plans, initiatives, and directives with necessary guidance from Head Office.
• Provide training, development, and mentoring to the regional team, its managers, leaders, and staff to ensure business performance, operational excellence, and effectiveness.
• Communicate with and maintain strong relationships with service providers, suppliers, customers, and stakeholders within the region.
• Optimize and oversee operations to ensure efficiency within the area.
• Conduct sound financial management to ensure service points are profitable and remain within budget.
• Address problems by providing creative and practical solutions.
• Assist upper management in decisions related to expansion or acquisition.
• Ensure that all customer service initiatives are implemented.
• Oversee the total management of both company-owned and third-party branches and truck stops.
• Provide support and input into the rollout of best operating practices, processes, procedures, policies, stock planning, service level KPIs, as well as floor layouts and overall appearance.
• Ensure adherence and compliance with best operating practices, processes, procedures, policies, and health, safety, and environmental standards.
• Monitor, manage, and improve stock levels and cash-up accuracy to prevent stock-outs and minimize theft.
• Support the development and design of best-practice service level agreements.
• Ensure all service stations have up-to-date service level agreements in place and maintain compliance with company standards.
• Monitor, manage, and improve service levels at both sites and stations to ensure customer satisfaction, volume growth, and economies of scale.
• Monitor, manage, and reduce input costs to improve profitability and competitiveness.
• Plan and schedule annual visits to all sites and stations, with increased frequency to Pareto sites (20% of sites that contribute 80% of the volume).

Requirements

• B.Com / Business-related degree or equivalent qualification.
• Masters degree in Business Administration is an advantage.
• Valid passport and drivers license.
• Minimum of 5+ years’ experience in a fast-paced, performance-driven environment.
• Broad experience across sales, logistics, operations, finance, business development, and corporate affairs.
• Entrepreneurial mindset with the ability to identify and capitalize on opportunities.
• Proven track record in managing a business or business unit.
• Strong conflict management and interpersonal skills.
• Demonstrated competence in all areas outlined in this role.
• Ability to speak multiple languages (depending on the area).
• Advanced written, verbal, and listening communication skills.
• High levels of resilience and adaptability.
• Proven team management capability.
• Strong analytical and problem-solving skills.
• Solid understanding of the relevant industry.
• Excellent negotiation skills.
• Strong commercial acumen and the ability to manage strict budget controls.
• Highly organized with excellent administrative skills.
• Clear, logical communicator with persuasive presentation abilities.
• Strong team builder who fosters collaboration.
• Ability to effectively present, convey, and promote ideas and initiatives.
• Interacts professionally, patiently, and confidently with others.

Salary & Benefits

Not mentioned