Western Cape: Internal Sales Consultant posted by West Coast Personnel

• Achieve monthly sales targets through outbound calls to prospective and existing customers.
• Generate leads and convert them into sales.
• Build and maintain strong customer relationships.
• Understand customer needs and provide appropriate product recommendations.
• Handle customer inquiries professionally and efficiently.
• Process sales orders and maintain accurate sales records.
• Assist with general administrative tasks when required.

 
Requirements:

• Good Microsoft Word & Excel skills
• Fully bilingual (English & Afrikaans)
• Proficient in Pastel (essential)

 
What We’re Looking For:

• Excellent verbal communication and a confident telephone manner.
• Resilient, self-motivated and target-driven.
• Strong persuasion and negotiation abilities.
• Organised, detail-oriented and able to multitask in a fast-paced environment.
• Experience using Pastel to process quotes, invoices, or orders.

 
Performance Indicators:

• Monthly sales targets achieved
• Number of daily calls made
• Average talk time and conversion rate
• Customer satisfaction feedback