Job Description
About the Role
We are seeking a Junior Administrator to join our Branding Sector team in the Western Cape. As a key member of our administrative support team, you will be responsible for providing exceptional support to our Sales Team and ensuring seamless day-to-day operations.
Key Responsibilities
- Contact clients by phone to confirm quantities and details related to submitted quotes
- Check all artwork information carefully to ensure accuracy, including details, colour specifications, and spelling
- Communicate with the Artwork Department regarding any required revisions or updates
- Ensure artwork from Layout Artists is accurate and received in time to meet deadlines
- Follow up with clients to obtain artwork approvals within the required timeframes
- Keep accurate records of all allocated quotes, orders, and their current status
- Provide administrative support to the Sales Team, including Account Managers and Management
- Manage and respond to email correspondence in a timely and professional manner
- Assist with general departmental duties and provide support when colleagues are unavailable
Requirements
- Matric or an equivalent qualification
- Fully bilingual in English and Afrikaans, with the ability to read, write, and communicate confidently in both
- Professional and clear communication skills via phone and email
- Good general computer skills and digital confidence
- Strong attention to detail and accuracy in your work
- Ability to manage pressure and meet tight deadlines
- Good analytical and problem-solving abilities
- Self-motivated with an energetic and proactive attitude
- Experience using Google Workspace will be beneficial
Qualifications
None specified
Salary & Benefits
R9 000 Cost To Company, dependent on experience
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Western Cape
In the Western Cape, the Client Services/Sales Support field is generally characterized by a competitive job market with an emphasis on providing excellent customer service and support to clients. The industry tends to be fast-paced and dynamic, with many opportunities for career growth and development.
Typically, Client Services/Sales Support roles in this region fall within a broad salary range of R250 000 to R500 000 per annum, although this can vary widely depending on factors such as the level of experience, company size, and industry sector. For example, entry-level positions may start at the lower end of this range, while more senior roles may command higher salaries. It is essential to note that these figures are only a general guideline, and actual salaries may differ based on individual circumstances.
Common skills required for Client Services/Sales Support roles in South Africa include excellent communication and interpersonal skills, attention to detail, organisational abilities, and the ability to work well under pressure. Additionally, proficiency in Microsoft Office software, CRM systems, and other industry-standard tools is often expected. Many candidates also possess strong problem-solving and analytical skills, as they need to be able to identify and resolve client issues effectively.
These roles can be found in various industries, including the financial services sector, technology industry, manufacturing sector, and others. In these sectors, Client Services/Sales Support professionals play a critical role in supporting customer-facing teams and ensuring seamless service delivery.
Career development opportunities are plentiful for those in this field, with many options available for advancement or specialisation. Typically, career progression involves taking on increasingly complex projects, gaining leadership experience through departmental roles, or pursuing advanced qualifications such as an MBA or a Postgraduate Diploma in Business Administration. With dedication and hard work, it is possible to establish a successful and fulfilling career in Client Services/Sales Support in the Western Cape region.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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