Job Description
- Diploma or Degree (NQF Level 6+) in Sales, Logistics, Marketing, or Supply Chain
- Minimum 10 years’ experience in international freight forwarding and clearing sales, with proven track record of client acquisition and retention
SKILLS AND COMPETENCIES REQUIRED
- Client Orientation – Builds and maintains strong client relationships; anticipates and responds to client needs.
- Commercial Acumen – Understands cost structures, Import/Export Process and costing associated with it, profit margins, and pricing strategy within freight forwarding.
- Negotiation Skills – Strong ability to negotiate terms and close deals profitably.
- Industry Knowledge – Deep understanding of international freight, customs, and cross-border logistics.
- Communication – Clear, persuasive, and professional communication across all business levels.
- Accountability – Takes ownership for achieving personal and company sales goals.
- Integrity & Confidentiality – Upholds ethical standards and respects confidentiality in all dealings.
- Resilience & Drive – Self-motivated with the persistence to pursue opportunities and overcome challenges.
KEY RESPONSIBILITIES
Business Development & Client Acquisition
- Identify, qualify, and secure new business opportunities in line with UFFC’s strategic growth plan, including new sales, between 8 to10 New Sales Visits per week
- Develop and maintain a strong pipeline of prospective clients through market intelligence and networking.
- Present tailored logistics solutions that align with client requirements and company capabilities.
- Negotiate and close contracts within company pricing and margin guidelines.
- Meet and exceed agreed sales targets and profitability metrics.
Account Management & Client Retention
- Maintain strong, ongoing relationships with existing clients, ensuring continued satisfaction and retention.
- Conduct regular client visits, performance reviews, and business reviews to identify upselling or cross-selling opportunities.
- Act as the main commercial contact between clients and UFFC’s operational teams to ensure seamless service delivery.
- Resolve customer complaints or challenges promptly, maintaining UFFC’s reputation for professional service.
Commercial & Financial Management
- Achieve agreed sales revenue and profit targets in line with UFFC’s commercial objectives.
- Build and maintain a sustainable client base through long-term, profitable
- Ensure all client proposals and quotations are commercially viable, accurate, and approved in line with UFFC’s pricing and margin structures.
- Manage client accounts in collaboration with Finance to ensure timely invoicing and payment collection.
- Actively support the Finance Department in resolving client payment delays,
- disputes, or credit-related issues to maintain positive cash flow and minimise debtor days.
- Maintain an accurate record of client volumes, profitability, and growth trends for reporting purposes.
- Capture and maintain all sales opportunities, pipeline data, and client financial information accurately in the company’s CRM system, ensuring management has reliable data for financial planning and forecasting.
- Participate in quarterly business reviews to assess client performance and profitability.
Market Intelligence & Strategy
- Monitor competitor activity, market trends, and pricing shifts to identify growth opportunities.
- Provide feedback to management on emerging markets, potential clients, and strategic partnerships.
- Contribute to the formulation of sales strategies and marketing initiatives.
Collaboration & Internal Alignment
- Work closely with operations, finance, and management to ensure smooth handover of new clients and accurate billing.
- Communicate client requirements clearly to internal stakeholders, ensuring
- expectations are met.
- Participate in weekly and monthly sales review meetings and submit regular activity reports.
Compliance & Governance
- Adhere to company policies, pricing authority limits, and approval processes.
- Ensure client contracts are properly documented and authorised.
- Maintain confidentiality of all clients and company information in accordance with UFFC’s NDA and POPIA compliance
ONLY short-listed candidates will be contacted
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Sales/Marketing Jobs in Western Cape
In the Western Cape region of South Africa, the sales and marketing industry is dynamic and growing, driven by a thriving economy and increasing demand for products and services. Typically, roles in this field require a strong understanding of business principles, excellent communication skills, and the ability to work effectively with diverse stakeholders.
Generally, salaries for sales and marketing professionals in Western Cape can vary widely depending on factors such as experience, company size, and industry sector. For entry-level positions, broad salary ranges might include R300 000 – R500 000 per annum, while more senior roles could command salaries ranging from R600 000 – R1 million or more. However, it’s essential to note that these are general estimates, and actual salaries may differ significantly depending on individual circumstances.
Common skills for sales and marketing professionals in Western Cape typically include strong communication and interpersonal skills, a solid understanding of market trends and consumer behavior, and proficiency in digital marketing tools and platforms. Additionally, candidates often need to be adaptable, resourceful, and able to work effectively under pressure. Other important skills may include data analysis, project management, and strategic thinking.
The sales and marketing industry is prevalent across various sectors, including financial services sector, technology industry, manufacturing sector, and more. Companies in these industries often require sales and marketing professionals with expertise in digital marketing, product development, and customer engagement.
For career development, a common progression path for sales and marketing professionals is to move from entry-level roles into senior positions, such as team leader or manager. With experience, candidates can also transition into specialist roles, such as brand management or digital marketing strategy. Furthermore, with ongoing education and training, sales and marketing professionals can stay up-to-date with the latest industry trends and technologies, positioning themselves for continued growth and advancement in their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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