Job Description
- Matric
- Relevant tertiary qualifications will be advantageous.
Requirements
- Five+ years of technical experience with an electrical and or mechanical engineering background.
- Two+ years of technical experience with Steam Sterilizers & Pressure Vessels.
- Advanced computer literacy skills in MS Excel/Word and Outlook.
- A valid driver’s license (Code 08) and EB would be an advantage. Minimum of 1 year experience in driving a company vehicle.
- Must be available to work after hours on an ad hoc basis.
- Must be available to travel nationally/internationally when needed or required
- Ability to translate and read technical schematics and diagrams.
Duties
- Prior to departing for any service/repair ensure that the necessary tools/parts/PPE are available
- Ensure that the necessary PPE is always worn when visiting a customer site
- Attend to planned services according to Service Schedule
- Complete services according to company’s SOP or OEM Maintenance Schedules
- Perform scheduled preventative maintenance, calibration, and safety inspections on company’s equipment.
- Diagnose mechanical, electrical, and software-related faults, providing effective on-site repairs.
- Document all service activities, including parts used, corrective actions, and recommendations.
- Provide technical guidance to customers regarding proper operation and care of company’s equipment.
- Escalate complex technical issues to senior technicians or engineering teams when required.
- Complete a job card for every service/repair listing all parts used, all calibration equipment used and completing all fields. Ensure customer signs-off job cards before departing customer site
- Assist with remote troubleshooting when needed. Represent the company professionally during all customer interactions
- Represent the company professionally during all customer interactions
- Report all issues identified, document these on-the-job cards and obtain approval from line manager before attending to any work that is not part of the service plan (or relates to an unapproved Repair)
- Provide feedback to the Service Manager related to recurring issues, product improvements, or customer needs.
- Completed paperwork
- Service schedule completed each month
- Zero callbacks
- Zero customer complaints
- Positive Customer Satisfaction Surveys
- Report & document all customer complaints (service or product) as soon as possible. Assist with the investigation & resolution of all complaints.
- Report & document all product quality issues as soon as possible. Assist with the investigation & resolution of all product quality issues.
- Ensure that product quality and safety is maintained throughout Technical Services cycle.
- Ensure that supplier Quality paperwork is up to date at all times
- Best Practices – Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures. Work with the Product Manager to manage product & supplier complaints.
- Documentation of NCAs and ARs where relevant
- Meetings: Attend, Input and capture contents of meetings (Minutes)
- Follow up of action plans
- Complete all checklists/forms on a periodic basis and ensure that these are submitted timeously
- Ensure that all company assets issued (vehicle, tools, PC/phone equipment etc.) are maintained in good condition, kept safe and all issues/losses are immediately reported. Ensure that all related forms/checklists are completed on time.
- Filing & Archiving of paperwork
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Engineering Management Jobs in Western Cape
In Western Cape, South Africa, the demand for skilled Engineering Management professionals is consistently high, with a strong focus on supporting the growth and development of various industries. Typically, these roles are found in sectors such as technology, manufacturing, and energy, where complex systems and processes require expert oversight. Generally, companies in these industries seek out candidates who can effectively manage teams, drive innovation, and ensure operational efficiency.
For Engineering Management positions in Western Cape, the salary range is broad and can vary significantly depending on factors like experience, company size, and industry sector. Typically, entry-level roles may start within a broad range of R500 000 to R1 million per annum, while senior positions can command salaries upwards of R2 million to R5 million or more. However, it’s essential to note that these are general estimates, and actual salaries can differ significantly based on individual circumstances.
Common skills for Engineering Management roles include: project management methodologies; technical expertise in areas such as mechanical engineering, electrical engineering, or civil engineering; leadership and team management skills; excellent communication and problem-solving abilities; proficiency in engineering software and tools; data analysis and interpretation skills; and strategic thinking and planning capabilities. Often, companies also value candidates with experience in lean manufacturing, Six Sigma, or other quality control methodologies.
Engineering Management roles are commonly found in industries such as technology, where innovation and R&D drive business success, financial services, where complex systems require expert management, and manufacturing, where operational efficiency is critical to competitiveness. In these sectors, engineers manage cross-functional teams, develop and implement process improvements, and ensure compliance with regulatory requirements.
For career development, Engineering Management roles offer a range of opportunities for growth and advancement. Typically, senior positions lead to roles such as Director of Engineering or Head of Operations, where candidates can leverage their technical expertise and leadership skills to drive business strategy. Often, promotions also involve taking on additional responsibilities, such as leading large-scale projects or overseeing multiple teams.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Check your social media privacy settings and ensure public content is professional.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Richards Bay: Cost Accountant
This role is suited to a detail-oriented finance professional who enjoys working closely with operations and understanding the drivers behind…
View JobPolokwane: Banqueting Co-Ordinator
Job Title: Banqueting Coordinator Industry: Hospitality (Hotels, Game Lodges, Conference Venues) Location: South Africa Job Purpose To plan, coordinate, and...
View JobPolokwane: Kitchen Manager
Job Title: Kitchen Manager Location: South Africa Reports To: Executive Chef / Food & Beverage Manager Job Purpose: The Kitchen…
View JobSouth Africa: Bookkeeper to Trial Balance
Minimum requirements: Relevant qualification required 3 years' experience as a Bookkeeper to Trial Balance Must have experience working on Pastel…
View JobCape Town City Centre: Shipping Controller
Responsibilities: Plan and coordinate local and international shipments and distribution schedules Prepare and manage all shipping, export, and commercial...
View JobCape Town City Centre: Senior Reservations Agent (Trade) | Head Office
The Senior Reservations Agent's purpose at The Royal Portfolio is to facilitate our guests’ complete experience by ensuring that they…
View Job
Browse Employers
Job Alerts