- To ensure efficient collection, control and administration of monies owed to the company within the guidelines determined by the credit terms.
Key Roles & Responsibilities
- Capture and allocate payments daily according to remittances
- Export Age Analysis and ensure overdues are collected
- Working on outstanding claim queries and overdue invoices on a daily basis
- Resolve telephone and email queries from customers
- Release of sales orders daily
- Send weekly invoices and recons to customers
- Request meeting with customers to resolve POD and short payments
- Maintain live database of debtors, i.e. closing dormant accounts, reducing/increasing credit limits or update new information received on a debtor so that database is always updated
- Process price difference credit notes
- Cash flow Forecasting
- Send customer statements, recons, credit notes and invoices
- Manage the debtors order hold process when accounts are overdue, or the customer has exceeded the credit limit and take appropriate action
- Receive credit applications from departments, ensuring all accompanying documents are submitted and information is accurate
- Achieve monthly KPI targets set by Credit Manager
- Ensure collection targets are met
Required Experience
- 5 -10 years credit control experience
- Microsoft Office (i.e. Word, Advance Excel)
- Prior Accounts Receivable experience
- Cash allocation/reconciliation experience
- Telephone collections experience
- Retail and Small Business Experience (Mass Retail will be an advantage)
- Minimum Book value R20 million
Competencies
- A strong work-ethic
- You are expected to always conduct yourself in a professional manner and use discretion in your dealings with customers, management, staff and external organizations with whom you will interact
- Maintain the company’s desired level of confidentiality in respect of all aspects of your job
- Ensure utmost integrity and honesty in all interactions with your colleagues, management and the company’s customers
- Understand the concept of responsibility to mean “taking ownership of” and be prepared to personally see through to the end any task assigned
- Due to the nature of the business and your position, your functions may be redefined from time to time, as may your responsibilities
- You may be required by management to assist in other areas of the business from time to time and in cases of emergency/urgency
- High attention to detail
- Ability to accurately follow instructions
- Excellent telephone manner
- A positive, team-player attitude
- Planning and Organizing including time management
- Excellent interpersonal skills
- The ability to multi-task and achieve set goals
- Strong motivation to succeed
- Communicate effectively, both verbally and in writing
- Able to challenge themselves and meet all deadlines and targets for the department
Educational Requirements
- Matric
- Credit Management Certificate advantageous
- Excel Advance
Credit Controller position available in Gauteng, Midrand. This job position was posted by Execustaff South Africa (Pty) Ltd. The job has been posted as a char8000 ad on 2025-02-21 at 01:26:54 in the Fmcg category
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