Identify and conversion of leads to sales by educating prospects on the services and products offering of the company via targeted calls, training/presentations, and providing customers with exceptional after sales service whilst adhering to sound fiscal and business process governance. Requirements: Discuss and agree a continuous growth and development plan for self as to ensure ability to effectively execute duties – inclusive of formal/informal training sessions/seminars. Deadline and quality focussed; Creative/innovative in unlocking sales potential; Strong administrative and planning skills; Excellent written and verbal communication skills; Confident people skills and ability to effectively deal with people/customers on various levels Good negotiation and conflict resolution skills; Pro-active and results driven; Ability to multi-task, work well under pressure with a high stress tolerance; Accept responsibility and accountability for work of self; Ability to work independently, whilst being a strong collaborator; Strong financial acumen. Responsibilities: Accurately define cost of sales prior to providing quotations. Agree any deviations from GP with management. Liaise with Finance to confirm that customers are invoiced timely and correctly. Liaise with the Financial Manager regarding actions required into any Debtors exceeding the standard payment terms. Timely and accurate submission of claims. Demonstrate action taken to optimise resource utilisation and/or cost minimizing steps implemented. Communicate timely with the Finance & Warehouse Administrator and other branches regarding stock required for customers as to ensure a quick turn around on orders. Assess local market conditions and -in coordination with Management – identify current and prospective sales opportunities/strategies – as aligned to the Company and branch growth and profitability goals. Agree specific sales targets with Manager to support branch targets and ensure current (annuity revenue) and prospective client bases are covered. Ensure an integrated approach in promoting a “total solution” for customers as opposed to only singular product sales Obtain Competitor market intelligence from Management, interpret impact on own environment, develop & implement counter strategies. Compile and present quotes/proposals timely and accurately. Define existing primary customers/stakeholders and match their associated Product and Service’s needs, demands and expectations on a continuous basis – inclusive of cost benefit analysis. Continuously update customers with information regarding the company’s product and services offerings. Use convincing arguments when promoting products and services to prospective customers. Draft and re-negotiate the value proposition for each customer/market segment regarding pricing strategies or other value adding services – in accordance with the mandate received from Management. Ensure installations/deliveries are done according to customer expectations. Maintaining positive business relationships by frequently and personally engaging (including product training) with customers to ensure customer satisfaction, enhancement of service levels and promoting additional product and service offerings. Act promptly and efficiently to address any area of poor customer service. Present customers with innovative solutions to problems. Provide complete Customer/Prospect reporting to the relevant stakeholders in the agreed format/system, accurately and timely. Utilise the CRM system to manage interactions with customers and potential customers and general streamlining of processes in optimizing sales potential, profitability, and customer service. Adherence to Company policies and Procedures. Consider planning and cost efficiency when agreeing product/service delivery with customers. Efficient use of Company systems. Coordinate with and support of technical services regarding site installations/on-site repairs. Please consider your application unsuccessful should you not receive a response within two weeks of applying.

Click Go Apply to apply online!

---

More related positions

---