Duties: Develop relationships, with external suppliers to ensure the very best reputation within the industry Ensure that the operational Food and Beverage team can deliver the highest quality product, and the highest financial return Ensure correct stock levels are available Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements Champion a training culture within the Food and Beverage team Constantly review the product range to ensure that all key quality standards are maintained Responsible for maintaining and helping enforce the agreed brand standards and managing monthly audits Assist with special events Respond to all customer correspondence, ensuring this is communicated to the entire Food and Beverage team Responsible for ensuring spend per head is increased, without jeopardising guest satisfaction and quality Maintain the F&B Management invoices and journals, manage and monitor expenditure and budget Operate within efficient labour budgets, tracking labour spending and providing input regarding capital projects and initiatives Assist in the planning and implementation of new ideas and menu specifications Provide constant leadership, counselling, advice and feedback to staff Requirements: Matric Hotel management diploma or equivalent At least 4 years proven Food and Beverage management experience within a 4/5* hotel Previous Restaurant Manager experience Hands-on problem-solving approach and the ability to remain calm under pressure Customer service driven with outstanding communication and active listening skills Ability to work as part of a team, as well as independently Huge emphasis on staff training and development Effective communication with members of staff as well as guests Honest and trustworthy beyond approach Great attention to detail Presentable / Professional appearance and well spoken Proactive in approach Interpersonal skills Leadership skills

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