Cape Town: Student Liaison Officer posted by WMS Secure
Posted on 2025-07-31 00:00:00
| Employer | WMS Secure |
|---|---|
| Category | Other IT/Computer |
| Location | Western Cape / Cape Town |
Job Summary
PURPOSE OF JOB
Greet students, tenants, visitors, handle all communication and performs general administrative duties.
KPA KPI
Office Support
Maintain the reception area making it always look professional.
Ensure the efficient and effective operation of the reception area.
Answer all incoming calls and direct callers inquiries to the relevant person.
Email detailed and accurate messages to staff members.
Act as first point of contact for all customer/ tenant enquiries.
Hostess and welcome guests, directing them to appropriate boardroom.
Preparing boardroomsfor tenants, clients, and team meetings.
Receive all visitors.
Inform relevantstaff of visitors arrival.
Resolve general queriesfrom visitors /tenants (students) of UOCS.
Assistscheduled contractors with accessto the building.
Keep and maintain a key register for all vacant units within the precinct.
Project a professional image of the company by:
o Delivering friendly and efficientservice
o Ensuring calls are dealt with speedily.
o Effectively answer or direct queries or enquiries
Assist the Property Manager with all administrative functions of the building.
Responsible for all other duties as assigned by the Property Manager Administration of Student Accommodation
Professionally and effectively, and in accordance with specific policies and
procedures, administer and manage the facilities management services for the building in respect of:
o Processing of internal & external written and telephonic
communications
Creating work orders for all maintenance issues reported on the maintenance email and by students at reception or telephonically.
Attendance and taking of minutes of all Property Management Meetings
Monitoring of The Admin mailbox for Units on Cape Station and responding to queries, complaints, reviews, questions, and other related queries about Units on Cape Station.
SKILLS AND COMPETENCIES ESSENTIAL TO THE POSITION
Business
Excellent communication and interpersonal skills on all levels
Innovative thinking and ability to follow process.
Dynamic and enthusiastic
Ability to work as part of a team.
The ability to interact professionally with students, visitors, and the Landlord.
Competent time managementskills
Be deadline driven.
The ability to deal with constant change and maintain high motivation.
Able to find solutions for day-by-day issues.
Exceptional time & task management is a must.
Naturally engages with co-working members.
QUALIFICATIONS AND EXPERIENCE
Qualifications Grade 12 (Matric)
Relevant Diploma or Degree in Office Administration will be advantageous Experience
Minimum of 2 – 4 years experience in a Receptionist and Administrative environment.
Strong Proficiency in relevant computer packages(MS Office) and software packages (MS Office
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