Western Cape: Sales Support Administrator – Westlake posted by Time Personnel
Posted on 2025-09-21 00:00:00
| Employer | Time Personnel |
|---|---|
| Category | Office Automation |
| Location | Western Cape / Western Cape |
Job Summary
- Grade 12 supported by a sales support or administrative qualification/ certification.
- 3 years in a similar role ideally in a business-to-business technical sales environment.
- Good commercial acumen, administrative and organisational skills.
- Excellent written and spoken skills in English.
- Advanced skills in MS Office suite with average typing speed with high accuracy.
- Proven skills in data research and analytics.
- Competence in Adobe software and familiarity with privacy legislation (POPI) would be advantageous.
- Understanding of CRM and ERP systems and the process of B2B sales.
- Self-motivated and focused on results applying logic/commercial decision making.
DUTIES
- Responsible for administration and management of the customer quotation process
- Ensure high quality service through accurate and on-time delivery of customer quotes to ultimately achieve increased revenue through sales.
- Responsible for administrative onboarding and data management of customers.
- Provide admin support to business development teams & internal sales support in the absence of internal sales staff.
- Coordinate special projects.
- Contribute to the development and implementation of strategies to enhance customer service, increase sales & efficiency and the overall profitability of the business.
- Check RFQ’s clarifying any queries with customer before actioning with Technical and Procurement Departments.
- Collaborate and coordinate the quoting process with all internal stakeholders.
- Quality check quotes for completeness, accuracy, and professionalism.
- Follow-up outstanding quotes with responsible sales team members to conclusion.
- Complete/distribute relevant customer & supplier onboarding documentation and NDA’s.
- Complete the National Quote Sheet.
- Assist with forecasting and stock management as directed.
- Primary point of contact for sales, customer enquiries & requests if internal staff absent.
- Resolve sales-related issues and provide real-time customer support.
- Handle all inbound leads and website enquiries and qualify sales leads.
- Coordinate internal stakeholders to achieve project outcomes for due dates.
- Manage potential project bottlenecks & identify cost savings in work processes.
- Responsive for business contacts participating in initiatives and projects
Salary: R negotiable dependent on experience
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