Cape Town City Centre: Business Process Analyst posted by PST.AG

We are seeking a part time Process Documentation Specialist to join our team. Your mission is to systematically capture, structure, and document business processes in close collaboration with C-level executives and key stakeholders. Your work will drive clarity and transparency across our global operations. Duties Process Modeling – Create and maintain detailed business process documentation using BPMN 2.0 standards (text diagrams). = Identify and define required input/output documents within workflows. Stakeholder Collaboration -Lead and facilitate meetings with C-level executives to extract, structure, and synthesize discussions into clear documentation. -Translate complex information into actionable and easy-to-understand process documents. Knowledge Management – Publish finalized and validated process documentation in the company’s central Wiki (e.g., Confluence or MediaWiki). Qualification – Bachelors degree – Experience using AI language models (e.g., gemini, deepseek, ChatGPT or others) for document QA and quality checks – Familiarity with Wiki platforms such as Confluence or MediaWiki Must haves: – Certified proficiency in BPMN 2.0 – Demonstrated experience documenting complex processes for senior leadership – Fluent English (C1 level) – primary language for documentation – Ability to simplify and visualize complex workflows effectively – Detail-oriented approach to validating logical consistency in process documentation – Outstanding structured writing skills with high attention to clarity and precision Nice to have: – Experience with process automation tools (e.g., Camunda, Signavio or others) – Basic prompt engineering skills for AI-enhanced validation – Industry knowledge in IT, software, or data-driven sectors – Business German (B2/C1 level) – essential for C-level communication with German-based stakeholders