Cape Town City Centre: Business Analyst

Business Analyst Join a Salesforce-Obsessed Consultancy Make an Impact from Anywhere in SA Remote (Johannesburg, Pretoria, Cape Town or Durban) | R50 000 R75 000| UK Hours (8am5pm, flexible) About Our Client Our client is a growing Salesforce-focused consultancy known for delivering powerful, tailored solutions to complex client challenges. They’re passionate about doing meaningful work, value employee wellbeing, and foster a collaborative, fun culture. If you’re ready to thrive in a dynamic environment where results and people matter equally this is it. The Role: Business Analyst As a Business Analyst, you’ll be key to driving strategic improvements for clients by leveraging your Salesforce and CPQ expertise. You’ll gather and translate complex business needs into actionable insights and system requirements, ensuring exceptional outcomes across global tech and business functions. Key Responsibilities Bring 5 years experience in a Business Analyst role to lead process improvements and system delivery Gather, analyse, and document system requirements across stakeholders and global teams Deliver Salesforce and CPQ-based solutions that align with client objectives Lead testing activities and compile documentation aligned with internal standards Apply Lean and Project Management methodologies to maximise business impact Translate functional requirements to development and QA teams clearly and effectively Educate end users on Salesforce and CPQ functionalities Identify and recommend necessary system patches or upgrades About You 5 years experience as a Business Analyst, ideally in consultancy or tech environments Bachelor’s degree in Business or related field Hands-on experience with Salesforce and Salesforce CPQ Strong reporting, documentation, and stakeholder engagement skills Process-driven mindset with a track record of improvement delivery Experience with testing frameworks and visual/design standards a plus