Job Description
About the Role
We are seeking a highly skilled Compliance Supervisor to join our team in Stellenbosch, South Africa. The successful candidate will be responsible for managing and maintaining product specifications, handling customer complaints, and supporting our Quality Management System (QMS) to ensure compliance with Fair Trade, GFSI, and social standards.
Key Responsibilities
- Manage and maintain product specifications and online client portals
- Handle and assist with customer and retailer complaints, ensuring timely resolution
- Support and administer the Quality Management System (QMS) in line with company policies
- Control, standardise, and distribute QMS documentation
- Coordinate, administer, and participate in internal, supplier, and third-party audits (e.g. BRC, IFS)
- Conduct traceability audits and mock recall exercises
- Administer quality, compliance, and certification databases (SEDEX, Fairtrade, IPW, BSC)
- Support supplier development, including Fair Trade, Organic, and social compliance audits
- Assist with health, safety, hygiene, and housekeeping compliance
- Liaise with internal departments and external stakeholders on quality and compliance matters
Requirements
- Grade 12 or equivalent
- Relevant Degree or National Diploma
- Minimum 2 years’ quality control or compliance experience in a similar environment
- Active participation in QMS systems (ISO 9001 or similar)
- Knowledge of Fair Trade, GFSI, and social compliance standards
- Valid driver’s licence and own vehicle (local travel required)
Qualifications
- Minimum 2 years’ quality control or compliance experience in a similar environment
Salary & Benefits
Due to the amount of applications we receive for each position, we are unable to respond to each one individually. Please accept your application as unsuccessful if you had no feedback within 7 days of applying. Your CV will remain on our database and we will be in touch for other suitable positions.
When applying, ensure your CV is in WORD or PDF format, and not scanned. Scanned CV’s will not be considered. If you are unable to apply through the link we have provided, please upload your CV to our website .za.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Food & Beverage Jobs in Western Cape
In the Western Cape region, the food and beverage industry is a significant contributor to the local economy, with various sectors such as hospitality, manufacturing, and agriculture employing professionals in this field. Typically, job seekers in this industry can expect to find opportunities in areas like restaurant management, quality control, marketing, and sales. Generally, these roles are highly sought after due to the growing demand for food and beverage services.
When it comes to salaries, the range is quite broad, with entry-level positions typically falling within R150 000 – R300 000 per annum, depending on factors such as company size, industry sector, and level of experience. Experienced professionals can expect higher salaries, often ranging from R500 000 – R1 million or more per year. However, please note that these figures are only general estimates and may vary significantly based on individual circumstances.
Common skills for food and beverage professionals include excellent communication and leadership skills, attention to detail, ability to multitask, knowledge of food safety and quality control protocols, and experience with point-of-sale systems and inventory management software. Many employers also look for candidates with a strong understanding of customer service and marketing principles. In some cases, proficiency in languages such as Afrikaans, isiXhosa, or English may be an added advantage.
The industry sectors that commonly employ food and beverage professionals include the hospitality sector, manufacturing sector, financial services sector, and agriculture. These sectors often require professionals to work in fast-paced environments, manage inventory, and maintain high standards of quality control.
Career development opportunities for food and beverage professionals are diverse and extensive. Many aspiring professionals start as entry-level positions and work their way up to senior roles within a few years. Others may choose to pursue further education or training in areas like culinary arts, hospitality management, or food science. With experience, they can move into leadership positions, open their own businesses, or explore roles in related fields like marketing or sales.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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