Job Description
About the Role
The Assistant Floor Manager will play a critical role in supporting the Floor Manager and Store Manager by overseeing floor operations, driving sales performance, maintaining operational discipline, and ensuring exceptional customer service. This role is hands-on and operational, requiring strong leadership presence on the floor while contributing to strategic execution.
Key Responsibilities
- Support the management of all floor departments to ensure optimal sales performance, stock availability, and high visual and operational standards.
- Assist in driving turnover, maximising gross profit, controlling expenses, and managing key operational ratios.
- Read, analyse, and interpret management and sales reports, identifying trends and taking corrective or growth-focused action.
- Support target setting and execution, ensuring departmental goals, timelines, and KPIs are clearly communicated and achieved.
- Actively support the Floor Manager in planning, implementing, and monitoring operational initiatives aligned with group strategy and values.
- Ensure consistent execution of store disciplines, controls, procedures, rules, and compliance standards.
- Be a visible leader on the floor, leading by example and maintaining a strong customer-facing presence.
Requirements
- Minimum 5 years FMCG retail experience, preferably within a food retail environment.
- Proven experience in a supervisory or junior management role.
- Strong numerical and analytical ability with experience interpreting retail reports.
- High levels of professionalism, integrity, and interpersonal skill.
- Strong customer service orientation with experience serving high LSM markets.
Qualifications
- Relevant retail or management qualifications will be advantageous.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Management Jobs in Kwazulu-Natal
In Kwazulu-Natal, the general job market trends for management positions often indicate a demand for experienced professionals with strong leadership skills. Typically, roles in this field require a unique blend of business acumen, strategic thinking, and technical expertise. These demands are common across various industries, including those in the technology industry.
When it comes to salary expectations, very broad ranges can be applied. Generally, management positions in Kwazulu-Natal tend to fall within the R500 000 – R1,5 million per annum range for junior roles, while senior executives often earn upwards of R2 million. However, please note that these figures are subject to variation based on factors such as experience, company size, industry sector, and specific job requirements.
Common skills required for management positions in Kwazulu-Natal include strong leadership and communication skills, strategic planning, problem-solving, and technical expertise relevant to the industry. Typically, professionals in this field also possess a degree in business administration or a related field, as well as relevant certifications or postgraduate qualifications. Additionally, experience in managing teams, driving innovation, and building strategic partnerships are often essential.
Industry sectors that commonly employ management positions include financial services sector, technology industry, manufacturing sector, and more. These roles can be found in various parts of Kwazulu-Natal, from urban hubs like Durban to smaller towns and rural areas.
When it comes to career development, management professionals in Kwazulu-Natal often find opportunities for growth within their current organisations or through lateral moves to other industries. Generally, experience as a manager or executive can lead to senior leadership roles, such as CEO or MD positions, while also providing opportunities for entrepreneurial ventures or starting one’s own business. With ongoing education and training, management professionals in Kwazulu-Natal can remain competitive in the job market and adapt to changing industry demands.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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