Olifantsfontein: IT Infrastructure Manager posted by Green Marble Recruitment Consultants

• Bachelor’s degree in IT or equivalent experience.
• Minimum five years’ experience in a similar role.
• Over five years’ experience in IT and project management for 50–200 devices.
• Strong Microsoft Server management (2012R2 or above), including Active Directory, DHCP, DNS, GPO, and file services.
• Good knowledge of networking concepts, firewalls, routers, switches, Wi-Fi, IP protocols, and DNS.
• Experience with back-up procedures and tools, MS Windows/Windows Server, and Office 365.
• Knowledge of MS Azure, Microsoft PowerBI, and PowerPlatform is an advantage.
• Communicative, solution-oriented, and able to work independently.

Personality Traits:

• Communicative.
• Solution-oriented.
• Independent.
• Detail-focused / organised.
• Proactive in learning and improvement.

Duties and responsibilities:

• Ensure the stability, performance, and security of the local application and infrastructure environment.
• Manage all local infrastructure, applications, technical security, backups, disaster recovery, releases, maintenance, and support contracts.
• Participate in the yearly budget cycle to support infrastructure planning and improvements.
• Provide end-user support for all users in the assigned region.
• Centralise all IT incidents and requests, ensuring proper handling of tickets according to priority.
• Keep users informed, escalate where needed, and follow up to close incidents and requests.
• Manage local suppliers by evaluating and selecting appropriate suppliers and promoting long-term, collaborative relationships.
• Oversee cooperative improvement initiatives and monitor service levels and costs.
• Oversee asset management, including budgeting, ordering materials, and maintaining clear records of assets and inventory.
• Manage software licensing by overseeing local software contracts and ensuring compliance.
• Establish and maintain all necessary documentation in accordance with requirements.
• Actively pursue knowledge of IT best practices.

 
Please note that only candidates who meet all the requirements will be contacted for the opportunity.
We look forward to receiving your application!