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Grahamstown: General Manager

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Job Description

Qualifications Degree or diploma in Hospitality Management, Business Administration, or related field. Additional training in leadership, finance, or property management is advantageous. Experience 710 years in hospitality management or similar senior leadership role. Proven experience managing a lodge, boutique hotel, or small hotel property. Strong track record in operational, financial, and staff management. Technical Skills Knowledge of hospitality operations, including front of house, F&B, housekeeping, and maintenance. Budgeting, forecasting, and financial reporting. Understanding of HR processes and compliance with labor laws. Proficiency in property management systems (PMS) and Microsoft Office. Soft Skills Exceptional leadership and team management abilities. Excellent communication, interpersonal, and conflict-resolution skills. Strong problem-solving, decision-making, and strategic thinking. Customer-focused with a professional and approachable demeanor. Personal Attributes Highly professional, accountable, and reliable. Motivated, results-driven, and solution-oriented. Able to foster teamwork and inspire staff at all levels. Physical Requirements Able to walk the property and inspect operations regularly. Willing to work irregular hours, weekends, and public holidays.

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About Catering / hospitality Jobs in Makana

The hospitality industry in Makana is generally thriving, with many establishments seeking skilled professionals to join their teams. Typically, catering and hospitality roles require individuals who are adaptable, customer-focused, and able to work well under pressure. As a result, those looking to pursue careers in this field should be prepared to handle a fast-paced environment and demonstrate excellent communication skills.

View Job  Grahamstown: Restaurant Supervisor / Receptionist

Salary ranges for catering and hospitality positions can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level roles may offer salary ranges of R20 000 to R30 000 per annum, while more senior positions or those in larger establishments may command salaries between R50 000 to R80 000 per annum. However, it’s essential to note that these are broad estimates, and actual salaries can differ significantly.

Common skills required for catering and hospitality roles include food safety certification, excellent communication and customer service skills, ability to work well under pressure, and basic knowledge of food preparation and presentation. In some cases, experience in a related field, such as hospitality management or culinary arts, may be preferred. Additionally, proficiency in languages other than Afrikaans and English can be an asset in this industry.

The financial services sector, technology industry, manufacturing sector, and tourism sector are among the common industries that employ catering and hospitality professionals. These sectors often require staff who can provide high-quality service to clients or customers, manage cash transactions accurately, and maintain a clean and safe environment for patrons.

For those looking to advance their careers in this field, opportunities may arise through training programs, mentorship schemes, or on-the-job experience. Many establishments offer internal promotions or career development initiatives, allowing staff to progress to senior roles such as restaurant manager, events coordinator, or executive chef. With experience and the right skills, it’s possible to move into supervisory or management positions, overseeing teams of hospitality professionals or even starting one’s own establishment.

View Job  Umhlanga Rocks: Guest Services Liaison - Luxury Hotel - Umhlanga | Ls posted by Kendrick Recruitment


This information provides general career guidance. Actual salaries and requirements vary by employer.



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