Richards Bay: Key Account Manager posted by Omega HR Solutions

February 2, 2026 Jobs in KwaZulu-Natal

Omega HR Solutions

Kwazulu-Natal

Other IT/Computer

Job Description

Key Account Manager (Account Management | Customer Success | Revenue Expansion)

Location: Office-based with periodic merchant visits – Richards Bay, Newcastle, Ladysmith
Employment Type: Permanent | On-site

Turn relationships into revenue. Data into decisions. Merchants into long-term partners.

This is a strategic, consultative commercial role for someone who loves building relationships, analysing performance, and growing accounts over time.

As a Key Account Manager, youll act as trusted advisor to an established merchant base, helping clients unlock the full value of an integrated fintech platform spanning payments, capital, software and VAS.

Think Customer Success meets Commercial Account Management.

What youll be doing

Drive revenue growth through structured upsell and cross-sell strategies
Analyse merchant data to identify opportunities and churn risks
Proactively retain and reactivate merchants
Build strong relationships via regular check-ins, education sessions and tailored support
Maintain CRM discipline and performance reporting
Collaborate with Growth Executives and internal teams to align growth strategy

What you bring

3+ years experience in Account Management, Customer Success or Commercial Sales
Strong analytical mindset and CRM proficiency
Fintech / financial services / merchant services experience (advantage)
Matric (tertiary qualification in Business / Commerce / Marketing advantageous)
Excellent communication and relationship-building skills
Drivers licence and own vehicle

Success looks like

Revenue growth across your merchant portfolio
Increased product penetration
Reduced churn
High client engagement
Clean CRM reporting

Youll thrive here if you are

Commercially sharp
Consultative by nature
Relationship-driven
Data-led
Comfortable owning outcomes

View Job Free State: SALES REPRESENTATIVE - MUST BE ABLE TO START IMMEDIATELY posted by NATIONAL REPS (PTY) LTD

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Kwazulu-Natal

The IT and computer industry in Kwazulu-Natal is generally thriving, with a strong demand for skilled professionals to drive technological advancements and support business growth. Typically, the job market is characterized by a high level of competition, with many talented individuals vying for positions in this field. Commonly, this competitiveness results in attractive salary packages that reflect the industry’s value.

Salary ranges for IT and computer professionals in Kwazulu-Natal can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level roles may command salaries within the range of R300 000 to R600 000 per annum, while senior positions or those in larger companies can expect salary ranges of up to R1 million or more. Experience, qualifications, and specific job requirements often influence actual salaries, so it is essential to research market rates for your desired role.

Common skills required for IT and computer professionals include proficiency in programming languages such as Java, Python, or C++, strong understanding of data structures, algorithms, and software engineering principles, and experience with cloud computing platforms like AWS or Azure. Additionally, many employers require IT professionals to possess excellent problem-solving skills, be able to communicate technical concepts effectively, and have a strong foundation in computer systems and networking fundamentals.

The IT and computer industry is a significant contributor to various sectors in Kwazulu-Natal, including the financial services sector, technology industry, manufacturing sector, and more. These industries often require skilled professionals to support their digital transformation initiatives and maintain competitiveness in today’s fast-paced technological landscape.

Career development opportunities for IT and computer professionals in Kwazulu-Natal are numerous, with many institutions offering training programs, certifications, and apprenticeships to enhance skills and knowledge. Typically, career progression involves taking on more senior roles, specializing in specific areas of expertise, or transitioning into leadership positions.

View Job South Africa: Recruitment Resourcer posted by Talent Shore PTY Ltd

This information provides general career guidance. Actual salaries and requirements vary by employer.

GO APPLY NOW

Safe & secure application process